<img decoding="async" class="aligncenter size-full wp-image-8627" src="https://www.nwbm.co.uk/wp-content/uploads/2020/12/Header.jpg" alt="Easily Switch to Take-Away Ordering With Our New EPOS System" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/12/Header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/12/Header-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/12/Header-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
We have developed an EPOS system that has a fully integrated web ordering module that allows you to seamlessly switch between takeaway and dine-in service!
&nbsp;
<h3>In or Out of Lockdown, you only need one system</h3>
This year has been challenging for the hospitality industry, to say the least. Having to swap between a system that is compatible for takeaways and one for restaurant service with every change in covid restrictions is a stress you can do without. 
Our new EPOS system can be used for takeaway ordering when restrictions are tight, but also tableside ordering when customers can dine in. Having one fully integrated system to run your business means you can keep profits flowing during this challenging time, whatever the restrictions may be.
&nbsp;
<img decoding="async" class="aligncenter size-full wp-image-8629" src="https://www.nwbm.co.uk/wp-content/uploads/2020/12/Survive_or_Thrive_.jpg" alt="Survive or Thrive" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/12/Survive_or_Thrive_.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/12/Survive_or_Thrive_-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/12/Survive_or_Thrive_-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
<h3>End to End Integration</h3>
Straight from your clients’ smartphone app to your printer in a couple of seconds, it’s super easy for you and your customers, whether they are at home ordering their takeaway or in your restaurant selecting from your delicious menus!
&nbsp;
<h3>Maximum Benefits Minimum Hassle</h3>
The integrated system comes with a long list of benefits, making work 
<ul>
<li style="font-weight: 400;">Having one simple ordering app for your customer means that they will already be comfortable using it and therefore more likely to keep on using it even if the situation changes.</li>
<li style="font-weight: 400;">Using one single system means that you can seamlessly switch from restaurant to takeaway in a matter of second any time.</li>
<li style="font-weight: 400;">Having your own app means that your customers are not ordering on a shared platform where they can be introduced to your competition.</li>
<li style="font-weight: 400;">Having your own app removes third parties, meaning that you can keep all of the profits that you work so hard for.</li>
<li style="font-weight: 400;">Using one system reduces the amount of staff training that is required which in turn will reduce costly mistakes.</li>
<li style="font-weight: 400;">Having one single system means that you only have one company to deal with.</li>
</ul>
&nbsp;
<h4>Want to Know More?</h4>
Get in touch for more information, pricing or a no-obligation demonstration.
Anthony 01254888125
anthony@nwbm.co.uk

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Easily Switch to Take-Away Ordering With Our New EPOS System

![thumbnail_Feature_Image_dc8ea44d6d.jpg](https://nwbm-strapi.s3.eu-west-2.amazonaws.com/thumbnail_Feature_Image_dc8ea44d6d_1f3b77bd33.jpg)

As soon as Covid-19 hit, people weren’t only worried about their health, they were concerned about their livelihoods, too.
Unfortunately, this worry isn’t unwarranted as the UK is now <a href="https://www.bbc.co.uk/news/business-53753189" target="_blank" rel="noopener noreferrer">officially in recession</a> for the first time in eleven years.
During that time, businesses across the UK have been thinking of ways they can support each other, so they can stay afloat and continue to do business together.
We are no different and have been working hard behind the scenes to help UK businesses and organisations adapt their sales methods to suit social distancing.
One of our customers is The Cavendish Arms, a historic 450-year-old hotel in Cartmel which is part of the breathtaking Lake District.

<h2>Survive or Thrive?</h2>
<img decoding="async" class="aligncenter wp-image-8564 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Survive-or-Thrive.jpg" alt="Survive or Thrive?" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Survive-or-Thrive.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Survive-or-Thrive-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Survive-or-Thrive-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Owner of the Cavendish Arms Richard English was concerned; he was unsure the hotel would make it through and had to make a huge decision.
There were two options; sit around and wait to make a move, like a chess player weighing up his options. Or invest every penny and ensure the hotel was in the best place to make a return, like a poker player throwing caution to the wind on a weak hand.
He chose the latter, and he’s happy he did. He commented: 
“We re-opened on the 4th July 2020 to what I can only describe as an amazing customer response.”

<h2>How We Helped The Cavendish Arms Get Back to Business</h2>
With social distancing in mind, we knew we were able to provide The Cavendish Arms with solutions that wouldn’t cause much confusion or chaos.
<h3>Staying Safety-Conscious With Handheld EPoS Systems</h3>
<img decoding="async" class="aligncenter wp-image-8565 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Staying-Safety-Conscious-With-Handheld-EPoS-Systems.jpg" alt="Staying Safety-Conscious With Handheld EPoS Systems" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Staying-Safety-Conscious-With-Handheld-EPoS-Systems.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Staying-Safety-Conscious-With-Handheld-EPoS-Systems-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Staying-Safety-Conscious-With-Handheld-EPoS-Systems-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Staff at The Cavendish Arms restaurant can now take orders using handheld EPoS systems that send orders directly to the kitchen, limiting the number of interactions the waiting staff need to make an order. 
Handheld ordering will ensure that social distancing is maintained among staff while helping to save time, reduce costs and improve efficiency. Our handheld EPoS systems are fast, reliable and easy-to-use.

<h3>Ordering Made Easy With a Self-Serving App</h3>
If you’ve been to a pub or restaurant since lockdown restrictions were eased, you might have used an order-and-pay app.
We set up an order and pay app that integrates with the EPoS system mentioned above, so there are no double orders or mistakes. However, it can also operate as a standalone system.
The Cavendish Arms also benefits from receiving customer information for further marketing activities, and they can contact their customers if the virus compromises their safety.

<h3>Booking a Table is Simple</h3>
<img decoding="async" class="aligncenter wp-image-8567 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Booking-a-Table-is-Simple.jpg" alt="Booking a Table is Simple" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Booking-a-Table-is-Simple.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Booking-a-Table-is-Simple-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Booking-a-Table-is-Simple-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
We provided The Cavendish Arms with software that allows their customers to book tables in advance. The software prevents contact with the front reception desk or people waiting in the lobby for a table to become free. The booking system gives people clarity in a time of uncertainty, which is a great feeling to give your customers.

<h3>Contactless Payments for Quick Payments</h3>
<img decoding="async" class="aligncenter wp-image-8566 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Contactless-Payments-for-Quick-Payments.jpg" alt="Contactless Payments for Quick Payments" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/08/Contactless-Payments-for-Quick-Payments.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Contactless-Payments-for-Quick-Payments-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/08/Contactless-Payments-for-Quick-Payments-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Customers are being encouraged to use contactless payments where possible to minimise the time spent in any given location. We provided The Cavendish Arms with this function, so customers can feel safe knowing they don’t have to wait for payments to run through. It also minimises the spread of germs as customers don’t have to handle the EPoS system.
Here’s what Richard had to say about the technology that’s helped his business thrive and the service he’s received since the pandemic began:
<blockquote>“Had we not have placed our faith in NWBM I would not have been able to cope with the level of returning business we have seen. I cannot praise the team enough; they stood by me every step of the way without fault.”</blockquote>

<h3>Are You Set Up for Success?</h3>
In tough times it’s easy to get stuck, you don’t know whether to wait it out or plan for the future. We would always advise you to plan and design a solution that is going to help your business. 
We don’t only operate in the hospitality sector; we cover sports clubs, farm shops, garden centres; anywhere that needs to be able to take physical payments from a customer.
Call our team on 01254 881188 and see how we can help you get ready for business.

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How NWBM Helped The Cavendish Arms Thrive Post-Lockdown

<a href="https://www.nwbm.co.uk/epos-systems/epos-systems-built-for-hospitality/"><img decoding="async" class="aligncenter size-full wp-image-8532" src="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-1.jpg" alt="Social Distancing Solutions for the Hospitality Businesses" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
Here at NWBM, we can provide a variety of solutions to aid with maintaining social distancing in the hospitality sector. We can help you re-open with confidence and the assurance that you will be able to serve your customers safely and with speed. Take a look at some of the solutions we recommend:
Handheld EPoS systems 
Orders can be taken using handheld EPoS solutions that transmit orders direct to the kitchen, so there’s no need for your waiting staff to run back and forth. Handheld ordering will ensure that social distancing is maintained amongst staff whilst also helping to save time, reduce costs and improve efficiency. They’re now faster, more reliable and easier to use than ever before!
Self-Serving Order &amp; Pay App
<img decoding="async" class="aligncenter size-full wp-image-8534" src="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1.jpg" alt="Self-Serving Order &amp; Pay App" width="815" height="201" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1-300x74.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1-768x189.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /> 
A self-serve order and pay app is perfect for customers to order food and drink whilst on your premises without the need for contact with your staff. The app can fully integrates with your existing EPoS system or can be operated stand-alone if you prefer. When placing an order your guest must register with your app so you will have a ready-made log of all guests on your premises at any given time, helping to assist with track and trace of coronavirus.
Table Booking Software 
We can provide software that your guests can use to book a table at your restaurant, ensuring you can obtain maximum covers but also allowing social distancing measures to be followed so that your customers are safe.
Contactless Payment 
We can also provide contactless payment devices that can integrate with your epos system or standalone of you prefer. This prevents the need for your staff and customers to pass the card reader to one another during a transaction and eliminates the need for handling cash.
Like the sound of these solutions? We’ll work with you to make sure that you’ve got the right Epos system for your business, that can be updated should circumstances or the marketplace change.
 
<a href="https://www.nwbm.co.uk/contact/">Get in touch</a> with a member of our team today to learn more about the systems above.
Call <a href="tel:01254881177">01254 881177</a>

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Social Distancing Solutions for the Hospitality Businesses

<h5><img decoding="async" class="aligncenter size-full wp-image-8525" src="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header.jpg" alt="Keep your business safe from COVID-19 with integrated chip and pin" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Header-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></h5>
COVID-19 is driving a completely new set of payment trends that businesses will need to enable and fast! It is vital that business owners consider the safety of their employees and customers going forward, as well as increasing efficiency in-store to help adhere to social distancing. Integrated contactless payment terminals from NWBM is the solution!
Businesses now need to look for safer and faster payment methods for their goods and services. With an integrated chip and pin system, there is less contact with the customer when paying and no cash handling, making it a much safer payment method! If integrated the terminal can be located close to where the customer stands and payment is fast easy and safer.
<img decoding="async" class="alignright size-full wp-image-8527" src="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1.png" alt="Integrated chip and pin terminals" width="320" height="330" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1.png 320w, https://www.nwbm.co.uk/wp-content/uploads/2020/06/Inner-1-291x300.png 291w" sizes="(max-width: 320px) 100vw, 320px" />
Integrated chip and pin terminals also improve efficiency. When conducting a transaction, the value of the sale is electronically pushed from the till to the card machine at the touch of a button, so there are no cashing up mistakes.
Chip and pin is also extremely fast, so it helps to reduce queues. Many shops are having to put a limit on the number of people inside at once, by speeding up the payment process this will enable more people to come into the store and make purchases.
At <a href="https://www.nwbm.co.uk/">NWBM</a> we can offer integrated chip and pin terminals that are a great solution for businesses that want to offer a touchless payment method for their customers.
Contact us at <a href="mailto:sales@nwbm.co.uk">sales@nwbm.co.uk</a> or call <a href="tel:01254888125">01254 888125</a> for more details.

Keep your business safe from COVID-19 with integrated chip and pin

<img decoding="async" width="815" height="270" class="alignnone size-full wp-image-8482" style="width: 100%;" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-header.jpg" alt="COVID 19 and the Hospitality Industry" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-header-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-header-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
There is the necessity to think differently about how to provide the great services and products that customers have come to expect but under a very different setting. The hospitality industry is facing new challenges and thoughts are focusing on how to re-open businesses. The need now is for an efficient and profitable operation that also maintains secure social distancing and adheres to “COVID- safe” working practices.
We now need to consider social distancing and ways going forward to ensure that this is achievable. Restaurants and bars will need to think about contactless payments, order and pay at table (by customers), takeaway food &amp; drink options and handheld technologies that allow us to operate our businesses to the best of our abilities under very challenging circumstances.
<h2 style="margin-bottom: 30px;">How can the hospitality industry adapt to social distancing?</h2>
<img decoding="async" class="alignright size-full wp-image-8484" style="float: right; margin: 0px 0px 30px 30px;" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-2m.jpg" alt="How can the hospitality industry adapt to social distancing?" width="320" height="420" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-2m.jpg 320w, https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-2m-229x300.jpg 229w" sizes="(max-width: 320px) 100vw, 320px" />How do we adapt to the changes within our society? What areas of technology can be adapted, have you started to consider the way forward? Perhaps you may decide to offer takeout menus, home delivery service, click and collect, hand held ordering devices for staff and customers alike or one of the numerous other options that are springing up in an industry that is not going to give up without a fight.
At NWBM we have been working with our suppliers to deliver a range of <a href="https://www.nwbm.co.uk/epos-systems/epos-systems-built-for-hospitality/">solutions</a> that will help you to reopen with the confidence that you are keeping yourself, your team and your clients as safe as possible and at the same time maximising the opportunity to hit the ground running.
<h2 style="margin-bottom: 30px;">What solutions can NWBM provide?</h2>
We can provide the following solutions and are confident that there will be at least one item in the list below that could benefit any hospitality based business.
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Touchscreen" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_1.jpg" /></div>
<div>An APP/website that customers can use to order food &amp; drink whilst they are on your premises</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Search Online" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_2.jpg" /></div>
<div>An APP/website that customers can use to order food &amp; drink either for collection or take away whilst they are “on the move”.</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Restaurant" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_3.jpg" /></div>
<div>An APP/website that your guests can use to book a table ensuring you can obtain maximum covers but also ensuring customers are safe and social distancing is followed.</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt=" Ordering Device" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_4.jpg" /></div>
<div>Mobile Ordering Devices that enable wait-staff to take orders “at the table” (and still maintain a safe distance).</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Contactless Payment" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_5.jpg" /></div>
<div>Contactless payment devices that can integrate with your epos system or standalone of you prefer.</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Self-Serve Ordering Terminals." src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_6.jpg" /></div>
<div>Self-Serve Ordering Terminals.</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="Mobile Ordering Device." src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_7.jpg" /></div>
<div>Mobile ordering device, kitchen screens, kitchen printers that keep the front of house team “on the floor” (out of back of house) so that they are always available to your guests.</div>
</div>
<div style="display: flex; justify-content: flex-start; align-items: flex-start; margin-bottom: 20px;">
<div style="display: flex; justify-content: center; align-items: center; width: 50px; min-width: 50px; max-width: 50px; height: 40px; margin-right: 10px;"><img decoding="async" alt="EPoS Shields &amp; Protection Screens." src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/icon_8.jpg" /></div>
<div>EPoS Shields &amp; Protection Screens.</div>
</div>
<div style="height: 40px;"></div>
<img decoding="async" class="alignleft size-full wp-image-8493" style="float: left; margin: 0px 30px 30px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-demo.jpg" alt="What solutions can NWBM provide?" width="387" height="321" srcset="https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-demo.jpg 387w, https://www.nwbm.co.uk/wp-content/uploads/2020/05/covid-19-demo-300x249.jpg 300w" sizes="(max-width: 387px) 100vw, 387px" />For an example of these excellent products please follow the link <a href="https://samtouch2go.com/">https://samtouch2go.com/</a> where we have a site set-up ready for you to learn more about these great solutions, including features, pricing and a demo.
As with all <a href="https://www.nwbm.co.uk/solutions/">NWBM products</a> you can be certain that these solutions are feature rich, great value for money and supported by the best. If you want to know more about any of these solutions please don’t hesitate to contact us we will be very happy to talk through any questions you may have.
We hope that these solutions give you the peace of mind that you will be able to re-open for business and serve your clients efficiently, safely and profitably no matter what the future guidelines for business entail.

covid-19-featured.jpg

What is the way forward following the COVID 19 pandemic restrictions affecting the hospitality industry?

<a href="https://www.nwbm.co.uk/epos-systems-blackburn/"><img decoding="async" class="aligncenter size-full wp-image-8156" src="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Header-1.jpg" alt="Modern EPoS System for Popular Blackburn Pub" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/06/Header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/06/Header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
The Rising Sun is a well-established, local’s favourite pub in Wilpshire, near Blackburn, which offers a warm welcome to newcomers and regulars alike.
After struggling with an outdated and sluggish till system for fifteen years, the team decided that it was about time to upgrade to a modern EPoS system from <a href="https://www.nwbm.co.uk/">North West Business Machines</a>, complete with touchscreen, intelligent software, printer and cash drawer.
<img decoding="async" class="alignright wp-image-8158 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1.png" alt="Modern EPoS System for Popular Blackburn Pub" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /> 
This is what Sean had to say: 
&#8220;The till is the best thing we have bought, it has made our lives so much easier. We can differentiate between our promotional offers and this has made the life of the stock taker much easier.”
He also finds the level of reporting that the new system offers extremely useful.
If you’re looking for an EPoS supplier in the North West, then look no further than <a href="https://www.nwbm.co.uk/">NWBM</a> &#8211; call us today on 01254 881177.

Modern EPoS System for Popular Blackburn Pub

<picture><source srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Header-2.jpg" media="(min-width: 420px)" /></picture> <picture><img decoding="async" src="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Mobile-Header.jpg" alt="The importance of good after-sales service" /></picture>
<h2>A good deal is important but the support and aftercare service should be too.</h2>
When deciding on a first EPoS system or upgrading an existing one most businesses look for a good deal. 
After all, getting an excellent deal means more money for other things BUT does the price you are quoted cover all the costs. We think that it&#8217;s also worth considering the support and help you will need during what is usually a busy opening/transition period and then the ongoing response to your needs when your system is purchased.
Here at North West Business Machines we understand everyone wants a good price. 
We also think as equally important is to look for a company that also provides you with:<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignright size-full wp-image-8166" style="margin-top: 25px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1-1.png" alt="The importance of good after-sales service" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1-1.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-1-1-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>
√ Great solutions with transparent prices
√ Robust and easy to use systems
√ No ongoing software licence charges
√ Reliable support throughout the configuration
√ Installation by qualified engineers
√ An excellent aftercare service
We provide all six.
If you&#8217;re the type of business always looking for a good deal, that wants an EPoS system that gives value for money, but also appreciate that great service and excellent aftercare are also really important then you should talk to us, we know you won&#8217;t be disappointed.
But don&#8217;t just take our word for it. You don&#8217;t have to believe what we promise but you might after reading the latest testimonial from another satisfied customer of North West Business Machines.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignleft size-full wp-image-8167" style="margin-right: 25px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-2.png" alt="The importance of good after-sales service" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-2.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/06/Inner-2-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>Kitchenware Express specialise in providing industry standard innovative products with real benefits and value to the public. When they decided to open a new store in Birmingham&#8217;s Grand Central Shopping Centre, they utilised the knowledge and expertise of NWBM to meet their needs for a new EPOS system. As their Parent Company Meyer Group is based in the Wirral, they needed a feature rich cloud based solution to allow them to monitor sales and manage stock remotely; Meyer had used North West Business Machines in the past and knew from previous experience that they would receive top quality service and support. Our system fitted their needs perfectly. With the help of our support team, the till was fully configured and installed with full training provided to the staff members on their new system. 
They were so pleased with our solution we received the following:
&#8220;Hi Anthony, I hope you had a good break?
I just wanted to thank you and your team for the help and support provided in getting the EPOS up and running.
I have to say Jack has been amazing especially at such a stressful time trying to get a project and a shop up and running in short space of time. Nothing has been too much for him, he was a godsend during configuration and absolutely spot on during installation and training.
You have a really great guy there.
I&#8217;ve also been dealing with Ben whilst Jack was on site with another installation and he also has been fantastic and very quick to address our problems and questions and has helped so much.
On the times we&#8217;ve called, your support team has dialled in and helped out and I can&#8217;t state enough how much that helps in a situation that is new to us. Especially in time sensitive situations.
Your team are both polite and very professional and I just wanted to say that I&#8217;m really impressed with your service.
With everything that&#8217;s been going on and what I&#8217;ve been involved with in trying to get the shop certified to trade etc, having the confidence not to worry about the EPOS has really helped so much.
Many thanks and very much appreciated
Mike 
<a href="http://www.kitchenwarexpress.co.uk">www.kitchenwarexpress.co.uk</a> 
<a href="http://www.meyergroup.co.uk">www.meyergroup.co.uk</a>
Still need more persuading? Still have some questions? Than give us a call or send an email and we&#8217;ll be happy to help. 
We are confident that on a like for like comparison our solution will be your best option.
<a href="https://www.nwbm.co.uk/contact/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #5ca622; color: #fff; border-radius: 0;" type="button">Get a Quote</button></a>

The importance of good after-sales service

<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="aligncenter size-full wp-image-8133" src="https://www.nwbm.co.uk/wp-content/uploads/2019/05/Header-1.jpg" alt="Are you prepared for Making Tax Digital?" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/05/Header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/05/Header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/05/Header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
If you are a business that is going to be affected when Making Tax Digital comes into effect we can help, so get in touch.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignright size-full wp-image-8134" src="https://www.nwbm.co.uk/wp-content/uploads/2019/05/Inner-1.png" alt="What is Making Tax Digital?" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/05/Inner-1.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/05/Inner-1-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>
<h3>What is Making Tax Digital?</h3>
Making Tax Digital (MTD) is a key part of the government&#8217;s plans to make it easier for individuals and businesses to get their tax right and keep on top of their affairs.
We can provide specialist back office software to provide the correct tools you&#8217;ll need to comply with MTD
For further information or to discuss your requirements contact us today!
<a href="https://www.nwbm.co.uk/contact/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #5ca622; color: #fff; border-radius: 0;" type="button">Get a Quote</button></a>

Are you prepared for Making Tax Digital?

<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="aligncenter size-full wp-image-8047" src="https://www.nwbm.co.uk/wp-content/uploads/2019/04/Header-1.jpg" alt="EPoS System Configuration - Why is it so important?" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/04/Header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/04/Header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/04/Header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
If you&#8217;re a new business just trying to get off the ground, an off the shelf un-configured solution can sometimes seem to make the most sense as they often appear to be cheaper.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignright size-full wp-image-8048" style="margin-left: 20px; margin-bottom: 40px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/04/Inner-2.png" alt="full configuration of your system" width="296" height="345" /></a>However, if time is precious and your business makes many demands on it, leaving the full configuration of your system to NWBM means although initially your outlay may appear more expensive, the time you save and the ease of use and extra functionality you gain will pay dividends in the long term.
You should also keep in mind that lots of EPoS suppliers who offer off the shelf solutions sell the same systems to many different businesses. For example, a corner shop probably has vastly different needs to a large garden centre with cafe and therefore an off the shelf solution often fails to meet individual business requirements. It also often means you may purchase an EPoS system that you not only have to configure yourself but one that will never fully suit your needs.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignleft size-full wp-image-8049" style="margin-right: 20px; margin-bottom: 60px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/04/Inner-1.png" alt="All NWBM systems can be customised" width="296" height="396" /></a>All NWBM systems can be customised to your exact requirements, which is a much better option than an off-the shelf solution that you have to program yourself. This option whilst cheaper is not an easy undertaking it can often mean hours of your time spent typing in products and prices, setting up screens, linking groups and happy hours or promotions and that&#8217;s just for starters. You also need to consider stock, loyalty and customer accounts. When NWBM configure your system we take time to understand your operation and in addition to programming the obvious products and prices we configure additional functionality that gives you maximum benefits from your new system, turning a good system into a great system.
<h3>What do you get with an off the shelf EPoS solution?</h3>
The system is setup with a very basic configuration before being sent out for installation for you to do yourself.
The basic setup usually includes:
* Installation of the Software
* Setup of User Account
* Base Program Installed
The setup will not include:
* Entering of any products and prices
* Importing of products and prices
* Setting up of groupings
* Setting up of Price Levels and Promotions
* Setting up of Condiment groups
* Setting up of special instructions
* Setting up of Stock
* Setting up of Recipes
* Configuration of Screens
* Setting up printer configuration
* Setting up advanced configurations or integrations
<h3>So what does a bespoke configured EPoS solution from NWBM get you?</h3>
A bespoke EPoS system from NWBM is setup with full configuration before being delivered by our engineers and installed for you along with any printers, cash drawers, chip and pin terminals etc.
NWBM full configuration setup includes:
* Installation of the EPoS Software
* Setup of User Account
* Menu Programming
* Entering of products and prices
* Importing of products and prices
* Setting up of groupings
* Setting up of Price Levels and Promotions
* Setting up of Condiment groups
* Setting up of special instructions
* Setting up of Stock
* Setting up of Recipes
* Configuration of Screens
* Setting up printer configuration
* Setting up Loyalty
* Setting up advanced configurations and integrations
If you choose NWBM to not only supply your solution but also to configure it for you, your system will be delivered, installed and ready to use immediately. You will also have the opportunity to meet with our programmers and check our progress to ensure you are happy with your system, before it is installed. So, in comparison a fully configured bespoke solution from NWBM will be programmed by our engineers to suit your exact requirements.
So if your time is precious and your business makes many and varied demands on it, purchasing a system with full configuration means time saved, ease of use, extra functionality and a much slicker solution. Configuration by our experts pays dividends in the long term.
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EPoS System Configuration - Why is it so important?

<a href="https://www.nwbm.co.uk/effective-epos-systems-for-your-cafe-bar-or-restaurant/"><img decoding="async" class="aligncenter wp-image-8003 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-1.jpg" alt="Pizzeria Bella Italia Header" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
The Desiderio family has owned Pizzeria Bella Italia in Bury for over 30 years. Tino and Barbara started the business to serve an authentic and delicious slice of Italy to the people of Bury, and they have seen the business grow and thrive ever since. Daughters Luisa and Michelle have now taken the reins from their parents and asked NWMB to provide them with a modern EPos solution to help streamline their business further.
&nbsp;
<h3>Full training to switch to new system seamlessly</h3>
<a href="https://www.nwbm.co.uk/effective-epos-systems-for-your-cafe-bar-or-restaurant/"><img decoding="async" class="alignright wp-image-8004 size-full" style="margin-left: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-1.png" alt="Training Graphic" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-1.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-1-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>
NWBM has been providing affordable and feature rich EPoS systems for nearly 50 years, and we were very pleased to provide a cost effective and user-friendly solution. After a demonstration to show the many features of the system and how they work, Luisa &amp; Michelle decided it was exactly what they needed for their business, and were happy to go ahead with our suggestions. After a quick and easy installation, Luisa, Michelle &amp; Jon had a full day of training to learn how to utilise the features of their new system most effectively, and this was all included in the cost of their solution. They were then ready to resume service at the restaurant with their new system, without a hitch!
&nbsp;
<h3><a href="https://www.nwbm.co.uk/effective-epos-systems-for-your-cafe-bar-or-restaurant/"><img decoding="async" class="alignleft wp-image-8005 size-full" style="margin-right: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-2.png" alt="Support Graphic" width="296" height="396" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-2.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-2-224x300.png 224w" sizes="(max-width: 296px) 100vw, 296px" /></a>NWBM are on hand to give <a href="https://www.nwbm.co.uk/support/">support</a> seven days a week</h3>
<blockquote>&#8220;Hi Anthony 
I would just like to send an email to say how happy we are with our tills. Also to say how VERY helpful Jack was and has been afterwards. 
I hope you pass on these compliments. 
Thank you again 
Kind regards 
Luisa Melidoni &#8220;</blockquote>
It was a pleasure to work with the Desiderio family, and we wish them further success with Pizzeria Bella Italia!
&nbsp;
If you’re looking for a <a href="https://www.nwbm.co.uk/effective-epos-systems-for-your-cafe-bar-or-restaurant/">restaurant EPoS system</a> in the North West, get in touch today on 01254 881177.
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New EPoS System for Bury Italian Restaurant

<img decoding="async" class="aligncenter wp-image-7968 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header.jpg" alt="The importance of an EPoS system support contract" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Header-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
For any business owner, whether in <a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/">retail</a>, <a href="https://www.nwbm.co.uk/epos-systems/leisure-epos-systems/">leisure</a> or <a href="https://www.nwbm.co.uk/epos-systems/epos-systems-built-for-hospitality/">hospitality</a>, your EPoS equipment is one of the most important assets you can own.
<img decoding="async" class="alignright wp-image-7969 size-full" style="margin-left: 20px; margin-bottom: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-1.png" alt="Support Graphic" width="340" height="340" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-1.png 340w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-1-150x150.png 150w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-1-300x300.png 300w" sizes="(max-width: 340px) 100vw, 340px" />
With the ability to make customer service faster, manage profitable business finances and even to help with stock control, EPOS systems help businesses become more efficient and respond better to customer needs.
However, EPOS systems are not always simple or straightforward pieces of equipment.
Made up from hardware terminals, processing software and networking infrastructures, most customers require technical assistance in setting up, configuring and maintaining EPOS products and solutions.
&nbsp;
<h3>What if something goes wrong with my EPoS System?</h3>
Our Customers need to know that in the event of a problem, NWBM’s support is on hand, and it will be resolved quickly. Purchasing an EPoS system is a major investment. EPoS systems are critical business tools, a system failure can prevent your business from processing sales, and hence effectively from trading. So a support contract extends assistance for the EPoS user for the life of the system.
<img decoding="async" class="alignright wp-image-7970 size-full" style="margin-left: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-2.png" alt="Fast response times to any queries" width="296" height="340" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-2.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/03/Inner-Image-2-261x300.png 261w" sizes="(max-width: 296px) 100vw, 296px" />
For us a support contracts represents the recognition of the value our EPOS systems has to our customers, and that our quality customer service does not end the moment the sale is finalised and the system is installed.
For our customers, a support contract provides peace of mind and trust in the product for the duration of its operational life and all for less than the price of a cup of coffee.
That is why a support contracts makes good sense.
Here are the main benefits our support contracts offer to our EPOS customers:
<ul>
<li>Fast response times to any queries you may have.</li>
<li>Prevention of unnecessary EPoS downtimes.</li>
<li>Ongoing customer service and help desk support.</li>
<li>Expert advice via telephone or remote dial in.</li>
<li>Onsite attendance if required</li>
<li>Updating of software</li>
<li>No surprise costs</li>
</ul>
For more information and peace of mind knowing you have around the clock support for your EPoS System, call our team of expert, in house engineers today on 01254 881177 or email epos@nwbm.co.uk
<a href="https://www.nwbm.co.uk/contact/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #5ca622; color: #fff; border-radius: 0;" type="button">Get a Quote</button></a>

The importance of an EPoS System support contract

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Trends versus Reliability: What Should You Choose?

<img decoding="async" class="aligncenter size-full wp-image-7678" src="https://www.nwbm.co.uk/wp-content/uploads/2019/01/header-annas-cafe-bar.jpg" alt="Anna's Cafe Bar" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/01/header-annas-cafe-bar.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2019/01/header-annas-cafe-bar-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2019/01/header-annas-cafe-bar-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Good, honest, homemade food with a selection of great wines and local beers. That's what Anna&#8217;s is all about! Located in the centre of Weir Village on the foothills of the West Pennines, a warm welcome awaits you, with a deliciously surprising menu of cafe classics as well as their twist on your favourite choices!
<img decoding="async" class="alignright size-full wp-image-7676" style="margin-left: 20px; margin-bottom: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2019/01/Annas-body-image.jpg" alt="Anna's Cafe Bar" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2019/01/Annas-body-image.jpg 296w, https://www.nwbm.co.uk/wp-content/uploads/2019/01/Annas-body-image-257x300.jpg 257w" sizes="(max-width: 296px) 100vw, 296px" />
We set up, installed and trained the team at Anna's Cafe Bar using their new EPoS system, and here's what they had to say about it:
<blockquote>&#8220;The install went fantastic and despite early reservations by the team, they seem to be using it well. I called the office today regarding a few queries and Lauren was able to jump straight on remotely and sorted things out; All in all, we are very happy with everything so far so please thank Lauren, Ben and Jack for all their efforts.
Thank you again and please pop in anytime you’re in the area for a coffee!</blockquote>
<a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #5ca622; color: #fff; border-radius: 0;" type="button">EPoS Systems</button></a>

featured-image.jpg

New EPoS System for Anna's Cafe Bar

<h2><a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/"><img decoding="async" class="aligncenter size-full wp-image-7557" src="https://www.nwbm.co.uk/wp-content/uploads/2018/11/header-christmas.png" alt="Header Graphic" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/11/header-christmas.png 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/11/header-christmas-300x99.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/11/header-christmas-768x254.png 768w" sizes="(max-width: 815px) 100vw, 815px" /></a></h2>
<h2></h2>
&nbsp;
<h2>What happens if your EPoS system stops working? Can you afford the cost to your business?</h2>
&nbsp;
<a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/"><img decoding="async" class="alignright size-full wp-image-7555" style="padding-left: 30px!important;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-1.png" alt="EPoS Christmas Graphic" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-1.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-1-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>Whether you sell trainers, exercise classes or afternoon teas, an EPoS system is absolutely critical to customer facing businesses across the retail, leisure and hospitality industries. Not to put too fine a point on it, if your tills stop working, and you don’t have any way to process your sales, your ability to generate revenue also comes to a halt. 
What is the real cost if your EPoS system goes down? Of course a lot depends, on the size and nature of your business, and elements such as typical turnover per hour, and length and severity of the failure. But the general consensus is that, in most circumstances, EPoS failure of any type usually ends up costing you money.
Another important consideration is when it happens. EPoS outages at the busiest times &#8211; Saturday afternoons, the Black Friday and Christmas peak seasons &#8211; can go from being damaging to disastrous.
<a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/"><img decoding="async" class="alignleft size-full wp-image-7556" style="padding-right: 30px!important;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-2.png" alt="Retail epos Systems" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-2.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2018/11/graphic-2-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>So, especially as we approach this year’s festive peak season, can your business afford an EPoS failure? If you want to maintain high margins and want to deliver a level of service that your customers expect, it really pays to take the time to check everything is in good working order and put contingency plans in place should the worst happen.
Contact us today we provide support contracts to ensure minimum downtime and we can even organise a site visit to give your system a health check to keep it working to its full capacity.
Call 01254 881188 or email EPoS@nwbm.co.uk for further details.
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featured-image.png

Are you prepared for the festive season?

<img decoding="async" class="aligncenter wp-image-6663 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-2.jpg" alt="Full back office software for Kings Quality Foods" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-2.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-2-300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-2-768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
Kings Quality Foods have been producing fine cooked meats for over 100 years, since Frank King, local butcher and entrepreneur founded the company in the early 1900s!
Through the years Kings remained a family business and was passed down to Franks son Lawrence King. Because the demand continued to grow for Kings cooked meats Lawrence made the decision to build a purpose built factory to not only supply his shops but with the intention to wholesale to other Butchers based in the county.
<img decoding="async" class="b30 alignleft size-full wp-image-6682" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Butchers-Gif.gif" alt="Full back office software" width="814" height="274" />
Kings Quality Foods already had an EPoS system, but wanted to upgrade it &#8211; with a greater emphasis on stock control. They also wanted to be able to produce labels from their EPoS system for their core products.
<img decoding="async" class="alignright wp-image-6662 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-1.jpg" alt="Full EPoS package" width="325" height="325" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-1.jpg 325w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-1-150x150.jpg 150w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-1-300x300.jpg 300w" sizes="(max-width: 325px) 100vw, 325px" />
Our team supplied Kings with:
<ul>
<li>New tills and EPoS software</li>
<li>Barcode scanners</li>
<li>Cash drawers</li>
<li>Receipt printers</li>
<li>Chip and pin terminals</li>
<li>Full back office software for improved stock control.</li>
</ul>
Kings Quality Foods are really happy with their new system, and recently sent us this great testimonial:
<blockquote>&#8220;I just wanted to send a quick note to say thank you to all of your team whom were involved with the install .
Yourself, Kate, Wayne and Brian have all been great and have made what can potentially be a stressful procedure almost a pleasure!&#8221; Jacqui Latham, Financial Director.</blockquote>
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Full back office software for Kings Quality Foods

<img decoding="async" width="815" height="270" class="aligncenter size-full wp-image-7437" style="width: 100%;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/08/header-holy-cross-college.png" alt="Holy Cross College" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/08/header-holy-cross-college.png 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/08/header-holy-cross-college-300x99.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/08/header-holy-cross-college-768x254.png 768w" sizes="(max-width: 815px) 100vw, 815px" />
Ranked one of the best colleges in the UK, Holy Cross College and University Centre in Greater Manchester relies heavily on efficient and effective admin systems.
<img decoding="async" class="alignright size-full wp-image-7438" style="margin-left: 20px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/08/holy-cross-college-body-image.png" alt="Holy Cross College" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/08/holy-cross-college-body-image.png 296w, https://www.nwbm.co.uk/wp-content/uploads/2018/08/holy-cross-college-body-image-257x300.png 257w" sizes="(max-width: 296px) 100vw, 296px" />That includes having the ability to take payments from students quickly and effortlessly using the latest technology. Priding itself on being a friendly and inclusive education institution, Holy Cross is also aware that it needs to “move with the times”.
Which is why Holy Cross turned to NWBM for equipment to simplify and streamline the college’s EPOS systems.
NWBM installed tills, printers, chip &amp; pin capabilities, and a <a title="Cashless" href="https://www.nwbm.co.uk/modules-addons/">cashless </a>debitrak system at the college and university centre, which is based in beautiful buildings in the centre of Bury.
The EPOS equipment and systems we provided were also designed to gives students at the college access to all modern payment options for food, trips and other incidentals.
<blockquote>&#8220;Just to say thank you to everyone so far for all the work behind the scenes getting the tills to work and for the new ways in which students on free school meals and others will be able to access their entitlement. This is a major step forward for us at the college and such an improvement for the student experience!&#8221;</blockquote>
<cite>Ann-Maria, Director of Finance Holy Cross College</cite>
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Cashless System for Holy Cross College

A Fast EPoS Solution for busy Macclesfield coffee shop<img decoding="async" class="aligncenter size-full wp-image-7218" src="https://www.nwbm.co.uk/wp-content/uploads/2018/04/header-traders.jpg" alt="A Fast EPoS Solution for busy Macclesfield coffee shop" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/04/header-traders.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/04/header-traders-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/04/header-traders-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Traders is much more than just a coffee shop! Established in Macclesfield over 30 years ago, Traders have evolved into a day-time cafe with a real buzz. Their menu is packed full of coffee and teas, fresh drinks and handmade natural foods.
They started with the fundamental values of good food, good service and to make sure everyone left Traders with a smile on their face. Those values are still pivotal to everything they do today.
<img decoding="async" class="alignright size-full wp-image-7219" src="https://www.nwbm.co.uk/wp-content/uploads/2018/04/Traders-body-image.jpg" alt="Trader's Wine shop" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/04/Traders-body-image.jpg 296w, https://www.nwbm.co.uk/wp-content/uploads/2018/04/Traders-body-image-257x300.jpg 257w" sizes="(max-width: 296px) 100vw, 296px" />North West Business Machines supply Traders with 3 x EPoS terminals, receipt printers and a kitchen printer. After a recent reprogramming we were thrilled to receive the following comment from Nick, the managing director:
&#8220;Everything seems to be working well&#8230; Can you thank Lee who was brilliant and very patient!&#8221;
So, next time you&#8217;re in Macclesfield be sure to stop for a brew at Traders&#8230; you won&#8217;t be disappointed! If you&#8217;re looking for an EPoS supplier in or around the Macclesfield area, then look no further. Call us today on 01254 881177.
<a href="https://www.nwbm.co.uk/epos-systems/epos-systems-built-for-hospitality/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #62ab12; color: #fff; border-radius: 0;" type="button">EPoS Systems</button></a>

A Fast EPoS Solution for busy Macclesfield coffee shop

<a href="https://www.nwbm.co.uk/epos-systems-manchester/"><img decoding="async" class="aligncenter size-full wp-image-7142" src="https://www.nwbm.co.uk/wp-content/uploads/2018/03/header-behind-closed-doors.jpg" alt="Behind Closed Doors" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/03/header-behind-closed-doors.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/03/header-behind-closed-doors-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/03/header-behind-closed-doors-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></a>
Behind Closed Doors, located in Manchester&#8217;s Northern Quarter, is a self-proclaimed hidden den of debauchery and indulgence!
<a href="https://www.nwbm.co.uk/epos-systems-manchester/"><img decoding="async" class="alignright size-full wp-image-7140" style="margin-bottom: 27px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/03/behind-closed-doors-body-image.jpg" alt="Behind Closed Doors" width="296" height="345" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/03/behind-closed-doors-body-image.jpg 296w, https://www.nwbm.co.uk/wp-content/uploads/2018/03/behind-closed-doors-body-image-257x300.jpg 257w" sizes="(max-width: 296px) 100vw, 296px" /></a>We&#8217;ve worked with owner Nick Parr for a number of years, in various bars in Manchester, so it was only natural that our services were called on again for Nick&#8217;s latest venture.
We supplied tills, printers and cash drawers for &#8216;Behind Closed Doors&#8217; and here&#8217;s what Nick had to say about our system:
&#8220;It&#8217;s the fastest till system that I have ever used in all of my vast hospitality and bar tender experience&#8221;
We&#8217;re thrilled to hear such positive feedback! If you&#8217;re looking for an EPoS supplier in or around the Manchester area then look no further. Call us today on 01254 881177
<a href="https://www.nwbm.co.uk/epos-systems/epos-systems-built-for-hospitality/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #5ca622; color: #fff; border-radius: 0;" type="button">EPoS Systems</button></a>

New EPoS System for Popular Manchester Night Spot

<img decoding="async" width="815" height="270" class="size-full wp-image-7005 aligncenter" src="https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-1.jpg" alt="Pole Green Nurseries" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-1-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-1-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Pole Green Nurseries is a thriving garden centre based in Chorley.
We&#8217;ve worked with the team at Pole Green Nurseries for over a year, and in the last 12 months have provided them with EPoS solutions to suit their needs and their growing business!
After initially ordering three touchscreen tills, including printers, cash drawers and scanners as well as back office software which included full stock control, Pole Green Nurseries then came back to us to order an additional till.
This is what George at Pole Green Nurseries had to say:
<img decoding="async" width="335" height="389" class="size-full wp-image-7006 alignright" style="margin-left: 40px; margin-bottom: 40px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/02/pole-green-image.jpg" alt="Pole Green Nurseries" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/02/pole-green-image.jpg 335w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/pole-green-image-258x300.jpg 258w" sizes="(max-width: 335px) 100vw, 335px" />
&#8220;We made the decision to switch to NWBM after using a different provider for a few months and finding their solution to be unsatisfactory for our business. We are really pleased that we made the move. The EPOS software they recommended is comprehensive and easy to use and the training that they provided at installation meant that we were able to use the system confidently from the start.
We&#8217;ve found them to be very flexible and they&#8217;ve been able to set up our system to meet our specific requirements.
Their telephone/remote support is available 7 days a week from 9am to 11pm from a team of highly knowledgeable staff.  We know that whether we just have a question about the best way to perform a task or if we&#8217;re having any technical issue then we&#8217;ll able to speak to someone who can help.&#8221;
Regards, George
<a style="display: inline-block; margin-top: 20px; padding: 10px 30px; font-size: 20px; background-color: #81bb41; color: #fff; border-radius: 0; text-decoration: none;" title="Contact Us" href="https://www.nwbm.co.uk/contact/">Contact Us</a>

featured-image-1.jpg

A Growing Solution for Pole Green Nurseries!

<img decoding="async" class="size-full wp-image-7002 aligncenter" src="https://www.nwbm.co.uk/wp-content/uploads/2018/02/header.jpg" alt="" width="815" height="270" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/02/header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-300x99.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/header-768x254.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
Brackmans Bakery, based in Salford, has been established for a whopping 80+ years. The bakery was recently expanded to incorporate a modern coffee shop, that has seating for 80 people as well as an outside patio.
Brackmans Bakery is famous for a couple of reasons. Firstly it is the longest established kosher bakery in Manchester and secondly Brackmans featured in a BBC documentary called, &#8220;Finding the Perfect Loaf&#8221; &#8211; during which the popular bakery was filmed!
<h3>How we helped Brackmans</h3>
<img decoding="async" class="size-full wp-image-7000 alignright" src="https://www.nwbm.co.uk/wp-content/uploads/2018/02/brackmans-image.jpg" alt="" width="335" height="389" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/02/brackmans-image.jpg 335w, https://www.nwbm.co.uk/wp-content/uploads/2018/02/brackmans-image-258x300.jpg 258w" sizes="(max-width: 335px) 100vw, 335px" />We got a call from Brackmans as their previous EPoS System had stopped working. We quickly responded and were able to provide them with a touchscreen terminal with EPoS software, a printer and a cash drawer.
Syd Addleman of Brackmans Bakery and Coffee Shop had this to say:
&#8220;Everything is great, you&#8217;ve done a really good job.&#8221;
We loved working with the team at Brackmans and wish them continued success in the future.
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New EPoS System for Brackmans Bakery

<img decoding="async" class="size-full wp-image-6926 aligncenter" src="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-Image.png" alt="Words of thanks from IBAC" width="818" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-Image.png 818w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-Image-300x110.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-Image-768x282.png 768w" sizes="(max-width: 818px) 100vw, 818px" />
After 40 years in business it&#8217;s the end of an era for our customers IBAC, who ran a well known shop in Largs, Ayrshire. 
The owners have decided to retire and closed their doors on the 30th December 2017. As their sole EPoS suppliers over the last 40 years, we received a lovely thank you card from Jennifer Neilson &#8211; one of the owners.
&#8220;I wish NWBM every success in the future. You have been the best company I have dealt with over the last forty years in the retail business. Your support has been consistent and made my job so much easier.&#8221;
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Words of thanks from IBAC

<a href="https://www.nwbm.co.uk/support/"><img decoding="async" class="aligncenter wp-image-6887 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header.jpg" alt="Benefits of EPoS support Contract" width="818" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header.jpg 818w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Header-768x282.jpg 768w" sizes="(max-width: 818px) 100vw, 818px" /></a>Lots of people think of a support contract as something to have in place in the event of a system breakdown. NWBM clients call for help and assistance on all kinds of matters.
Here at NWBM we see it as so much more, having a support contract NWBM allows us to give you
<div class="row">
<ul class="col-md-6" style="padding-right: 50px!important;">
<li>Peace of mind in an emergency</li>
<li>7 day access to experienced engineers</li>
<li>Re-programming help</li>
<li>Anti-virus advice and help with any issues of this nature</li>
<li>Help with Windows updates</li>
<li>Liaising with IT departments or third parties on your behalf</li>
<li>Ability to budget and avoid expensive one off bills</li>
</ul>
<ul class="col-md-6">
<li>Support with associated products such as integrated chip &amp; pin terminals</li>
<li>365 days support</li>
<li>telephone support for your EPoS system</li>
<li>support through remote connection to your EPoS system</li>
<li>Advice on good practices and the best way ofsolving problems</li>
<li>Advice on preventative maintenance</li>
</ul>
<div class="clearfix"></div>
<div></div>
<div><a href="https://www.nwbm.co.uk/support/"><img decoding="async" class="pull-center wp-image-6901 size-full aligncenter" style="margin: 30px 0px 30px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Image.png" alt="365 days Support" width="818" height="268" srcset="https://www.nwbm.co.uk/wp-content/uploads/2018/01/Image.png 818w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Image-300x98.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2018/01/Image-768x252.png 768w" sizes="(max-width: 818px) 100vw, 818px" /></a></div>
</div>
Whenever you call you will talk directly to one of our in house engineers &#8211; we don’t use call centres- we deal with your issues straight away efficiently and with as little disruption to your business as possible.
If your system was installed by NWBM we have a good knowledge of the layout of your premises and can offer advice and understand your issues better.
<img decoding="async" class="wp-image-6905 size-full alignright" style="margin: 0px 50px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2018/01/NWBM-1.gif" alt="NWBM gif" width="450" height="450" />
We will tailor your <a href="https://www.nwbm.co.uk/support/">EPoS support</a> to your exact requirements to help minimise EPoS downtime and reduce costly disruptions to your business.
We also get asked to take over support on systems installed by other EPoS providers who have failed to provide the level of care necessary. We are always happy to offer our expert assistance in these instances.
&nbsp;
Our support contract will give you peace of mind should a problem occur and could save you from unnecessary expense in the case of an emergency. A support contract means you can get as much support as you need. There is someone at the end of the telephone to give you assistance.
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Benefits of an EPoS Support Contract

<img decoding="async" class="size-full wp-image-6808 aligncenter" src="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-.jpg" alt="Gourmet Coffee Bar and Kitchen" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner--300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner--768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
Gourmet Coffee Bar and Kitchen are an independent chain of coffee shops providing fresh seasonal food, handmade barista served coffees &amp; delicious treats at train stations around the UK.
<h3>How we helped Gourmet Coffee Bar and Kitchen</h3>
<img decoding="async" class="size-full wp-image-6807 alignright" src="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image.jpg" alt="Providing support across 15 coffee shops" width="325" height="321" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image.jpg 325w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image-300x296.jpg 300w" sizes="(max-width: 325px) 100vw, 325px" />Gourmet Coffee Bar and Kitchen have 22 sites nationwide, they needed a solution which as well as handling day to day transactions, could also cater for their stock control needs and head office reporting.
We supplied them with touchscreen terminal printers and cash drawers, and their Head Office also has full stock control and head office software. We began working with them in 2016, and have gone on to provide equipment and support across 15 of their coffee shops.
“NWBM’s experience and knowledge quickly became apparent they were prepared for all eventualities. Gourmet felt confident in the transition from our old to new Epos system because of this. The customer service is excellent and their help desk is very responsive. NWBM were able to get under the skin of our business model and see how the Premier Epos Package worked best for us, they have helped us implement the new system very smoothly.”
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<a href="https://www.nwbm.co.uk/epos-systems/retail-epos-systems/"><button class="btn" style="padding: 10px 30px; font-size: 20px; background-color: #b01b15; color: #fff; border-radius: 0;" type="button">Epos Systems For Retail</button></a>

State of the art EPoS Solution for Gourmet Coffee Bar

<img decoding="async" class="size-full wp-image-6812 aligncenter" src="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-1-1.jpg" alt="Tony Almond Home and Garden Banner" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-1-1.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-1-1-300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Banner-1-1-768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
Established in 1982 Tony Almond’s has been providing the people of Liverpool with everything they need for their home &#8211; from DIY and gardening supplies, to gifts, stationery, motoring products and more &#8211; for over 30 years.
Tony Almonds is an essential store in the area and has been for a few decades, well stocked and has almost all your needs – it’s very rare if they don’t have what you need.
<h3>How did we help Tony Almond?</h3>
<img decoding="async" class="size-full wp-image-6811 alignright" src="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image-1.jpg" alt="Tony Almond Home and Garden" width="325" height="374" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image-1.jpg 325w, https://www.nwbm.co.uk/wp-content/uploads/2017/12/Additional-Image-1-261x300.jpg 261w" sizes="(max-width: 325px) 100vw, 325px" />NWBM started working with Tony Almond in 2008
We have provided touchscreen terminals, printers, cash drawers and scanners and chip and pin payment machines for 6 checkouts. They also have full back office and loyalty software.
“I asked NWBM to provide me with an epos system for my busy, growing retail business back in 2008. I had been using an EPoS system for several years, but I could not find a provider that could guarantee me an excellent support package.”
“Not only did NWBM supply me with exactly the right system for my needs but their after sales support and back up since then has been outstanding. I heartily continue to recommend them to anyone searching for an EPOS provider.”
Therese Almond, owner.
We love working with the team at Tony Almond, and are looking forward to continuing this relationship in 2018!
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Tony Almond DIY & Home Store

<img decoding="async" class="aligncenter wp-image-6675 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-.jpg" alt="Full EPoS Solution for Bashall Barn" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner--300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner--768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
Bashall Barn is a popular Ribble Valley destination with a retail outlet, an award-winning restaurant, ice cream parlour and coffee shop.<img decoding="async" class="alignright wp-image-6674 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-2.jpg" alt="Full EPoS Solution for Bashall Barn" width="325" height="374" />
Bashall Barn have worked with us for almost 10 years. We supply all their EPoS equipment, including:
<ul>
<li>Scanners</li>
<li>Printers</li>
<li>Cash drawers</li>
<li>Touchscreen tills</li>
<li>Back office software</li>
<li>Integrated chip and pin terminals</li>
</ul>
<blockquote>&nbsp;
“We have now dealt with the people at NWBM for almost a year and I am 100% convinced that they were the right choice – yes the software is good, yes the implementation worked, yes they keep it on-line as much as any system can be but the real testament to the organisation is that they are real people. They worry about our system if there are problems with it, they call to check it is alright, they come at all hours to sort out issues, they are nice people to deal with – they care. If you ask me you can trust them to give you a decent system.”
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Full EPoS Solution for Bashall Barn

<img decoding="async" class="aligncenter wp-image-6655 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner.jpg" alt="Need a helping hand this Christmas?" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Banner-768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
Rent an additional EPoS terminal and cash drawer from NWBM to reduce Christmas queues and keep your customers happy!
Ahh Christmas &#8211; a time for glad tidings and joy, but not if your customers are queuing out of the door! We have a solution! We&#8217;re offering all existing customers the opportunity to rent an additional EPoS terminal and cash drawer over the busy festive period.
<img decoding="async" class="alignright wp-image-6654 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image.jpg" alt="Need a helping hand this Christmas?" width="325" height="325" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image.jpg 325w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-150x150.jpg 150w, https://www.nwbm.co.uk/wp-content/uploads/2017/11/Additional-Image-300x300.jpg 300w" sizes="(max-width: 325px) 100vw, 325px" />
<ul>
<li>60 day till and cash drawer rental for ONE OFF FEE of £495 + VAT</li>
<li>Includes free delivery and installation</li>
<li>Includes full software configuration to match your existing system (hardware may vary)</li>
</ul>
Once the 60 day period is over, you can either give the till and cash drawer back to us, or keep it and pay an additional £995 + VAT. If any wiring is required, this will be a chargeable extra.
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Call us on 01254 888125 to arrange your delivery and installation!
<a href="https://www.nwbm.co.uk/"><img decoding="async" class="alignleft wp-image-6616 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/10/Button.jpg" alt="Find Out More" width="242" height="58" /></a>
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Need a helping hand this Christmas?

<img decoding="async" class="aligncenter wp-image-6615 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/10/Banner.jpg" alt="Don't get stuck with a Turkey of a Till System this Christmas!" width="814" height="274" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/10/Banner.jpg 814w, https://www.nwbm.co.uk/wp-content/uploads/2017/10/Banner-300x101.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/10/Banner-768x259.jpg 768w" sizes="(max-width: 814px) 100vw, 814px" />
The last thing you need when you&#8217;ve got lots of customers wanting to spend big this Christmas is for your EPoS system to suddenly break down &#8211; leaving you with many unhappy customers that may take their business elsewhere.
<img decoding="async" class="alignright wp-image-6618" src="https://www.nwbm.co.uk/wp-content/uploads/2017/10/Image-Next-to-List.jpg" alt="Don't get stuck with a Turkey of a Till System this Christmas!" width="400" height="371" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/10/Image-Next-to-List.jpg 600w, https://www.nwbm.co.uk/wp-content/uploads/2017/10/Image-Next-to-List-300x278.jpg 300w" sizes="(max-width: 400px) 100vw, 400px" />From a simple service to a full upgrade we can ensure your EPoS system is in peak working order this Christmas.
<ul>
<li>Easy to manage and maintain</li>
<li>Instant advanced reporting</li>
<li>Run promotions and loyalty schemes</li>
<li>Control stock and profits</li>
<li>Instant remote access</li>
<li>Large in-house support team</li>
</ul>
<h3></h3>
<h3></h3>
<h3>Don&#8217;t forget about your seasonal menus!</h3>
Existing customers &#8211; To save you time and stress make sure that you get any seasonal menus to us as soon as possible and we will program your tills accordingly.
<a class="btn-lg btn btn-danger " role="button" href="https://www.nwbm.co.uk/solutions/">Find Out More</a>

Don't get stuck with a Turkey of a Till System this Christmas!

<img decoding="async" class="alignleft size-full wp-image-6530" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/header.jpg" alt="James' Place" width="815" height="320" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/09/header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/header-300x118.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/header-768x302.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />Let’s raise a glass and say cheers, to the best place in Britain for beers! Holmes Mill, part of the James' Places Group, is based in the heart of Clitheroe and is home to one of the longest bars in the UK. But, it’s more than just a beer hall &#8211; they also have an ice-cream parlour, a bakery, function room and a food hall. There really is nowhere else quite like it.
NWBM started looking after James’ Places over ten years ago. Since then we&#8217;ve provided EPoS solutions for all of their businesses. This includes inns, wine bars, restaurants a retail outlet and hotels located in the Ribble Valley, Lune Valley and Yorkshire Dales.
<img decoding="async" class="alignleft size-full wp-image-6536" style="margin: 20px 0px 80px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos.jpg" alt="James Place" width="815" height="103" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos-300x38.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos-768x97.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
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<h2><img decoding="async" class="alignright size-full wp-image-6531" style="margin: 0px 0px 0px 25px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/graphic-1.png" alt="Top Notch Service" width="230" height="257" />Top Notch Service</h2>
Holmes Mill is a beautifully renovated former textile mill - you can still see the old engines in all their glory in the beer hall. The Bowland Beer Hall inside the mill is a fantastic place to grab a bite to eat and enjoy a drink or two (or three). They definitely have plenty of amazing ales, but they also have super speedy service thanks to electronic tableside ordering.
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<h2><img decoding="async" class="alignleft size-full wp-image-6532" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/graphic-2.png" alt="Perfect For Fast-Paced Environments" width="230" height="257" />Perfect For Fast-Paced Environments</h2>
It’s often packed and there’s a huge service area to cover inside Holmes Mill, which makes tableside ordering essential to providing an outstanding customer experience. NWBM introduced a handheld EPOS system to Holmes Mill that’s specifically designed for fast-paced environments. We made life a little easier for the team and equipped staff with four NCR Orderman7 handheld ordering devices.
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<h2><img decoding="async" class="alignright size-full wp-image-6533" style="margin: 0px 0px 0px 25px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/graphic-3.png" alt="Happy Staff, Happy Customers" width="230" height="257" />Happy Staff, Happy Customers</h2>
Andrew Bailey, the operations director of Holmes Mill, stated that the Orderman7 was a great addition to the business. It’s saved staff lots of time, improved sales and reduced wastage. Taking orders with a handheld ordering device also means there’s less chance of making mistakes, as the order is placed there and then.
<img decoding="async" class="alignleft wp-image-6610 size-full" style="margin: 60px 0px 80px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/testimonial-2.png" alt="Testimonial" width="815" height="114" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/09/testimonial-2.png 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/testimonial-2-300x42.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/testimonial-2-768x107.png 768w" sizes="(max-width: 815px) 100vw, 815px" />
<h2><img decoding="async" class="alignleft size-full wp-image-6595" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/loyalty-incentives.png" alt="Loyalty Incentives" width="230" height="257" />Added Incentives</h2>
Our state of the art loyalty software lets customers at Holmes Mill to collect points every time they make a purchase. The more points they get, the more rewards they can enjoy. Everyone loves a treat or a freebie and getting rewards gives people an extra reason to return. Our systems also allow gift cards to be redeemed, so customers can treat their friends and family members with gift cards and beer tokens.
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<h2><img decoding="async" class="size-full wp-image-6534 alignright" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/graphic-4.png" alt="Boosting Business" width="230" height="257" />Boosting Business</h2>
We’ve provided lots more for Holmes Mill and the James' Places Group too including tills, cash drawers, receipt and kitchen printers, BHT’s, chip and pin terminals, back office stock software, loyalty software and scales. We certainly have been busy bees! We’ve also shared our technical expertise and provided lots of advice, support and training for staff.
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<img decoding="async" class="alignleft size-full wp-image-6536" style="margin: 30px 0px 50px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos.jpg" alt="James Place" width="815" height="103" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos-300x38.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/09/james-place-group-logos-768x97.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />
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If you’d like to join the handheld revolution too, then please get in touch and give us a call on 01254 881188.
<a href="https://www.nwbm.co.uk/contact/" target="_blank" rel="noopener"><img decoding="async" class="alignleft size-full wp-image-6537" src="https://www.nwbm.co.uk/wp-content/uploads/2017/09/contact-us-button.jpg" alt="Contact Us" width="252" height="62" /></a>

We are Proud EPoS Suppliers to James' Places

<img decoding="async" class="alignleft wp-image-6322 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/header.jpg" alt="Back Office Software" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/08/header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/08/header-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/08/header-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />Ever wanted the ability to manage all aspects of your business from one place? Then you should take a look at Back Office Software.
<h3 style="margin: 40px 0px 20px 0px;"><img decoding="async" class="alignright wp-image-6327 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/graphic-1-1.png" alt="Server &amp; Cloud Based Systems" width="230" height="257" />The two types of back-office software</h3>
There are two types of <a href="https://www.nwbm.co.uk/solutions/back-office/">back office systems</a> available to choose from.  The first is server based and is installed locally on a PC or server at your premises. The second is a cloud-based system in which all information is stored remotely on a server “in the cloud”.  Both options have their differences and we can help you to determine which option is the right one for you.
<h3 style="margin: 40px 0px 20px 0px;">What are the benefits of back-office software?</h3>
Back Office is the ultimate tool for controlling your business. Used correctly Back Office will show you how to maximise your turnover, increase your margins, reduce your stock holding, rota the right levels of staff, stop pilfering, reduce wastage and much more.
<img decoding="async" class="alignleft wp-image-6378 size-full" style="margin: 20px 0px 45px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/functions-9-new.png" alt="Features" width="807" height="469" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/08/functions-9-new.png 807w, https://www.nwbm.co.uk/wp-content/uploads/2017/08/functions-9-new-300x174.png 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/08/functions-9-new-768x446.png 768w" sizes="(max-width: 807px) 100vw, 807px" />You can manage your entire EPoS system, keep on top of your finances and take control of your stock. Our software includes security features as standard helping to keep all your business information safe and secure. With the right software, your entire operation runs more smoothly and efficiently, and makes your company more competitive.
<h3 style="margin: 40px 0px 20px 0px;">Add an extra employee to your team&#8230;</h3>
<img decoding="async" class="alignleft wp-image-6331 size-full" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/graphic-2.png" alt="Add an extra employee to your team..." width="230" height="257" />It’s ideal for single or multiple sites and produces multiple reports in real time at day or night.
Back Office software can be likened to having an extra employee on your team — one of those super-star employees who does all the right things and make your job so much easier. Further increase your company’s productivity and sales by using a back office system to stream-line the tasks that you would normally do at the terminal
There will always be management tasks to complete, but don’t tie up your EPoS system when it can be used for sales. A back office system will eliminate the constant running of reports and system changes at the till. Everything you need will be managed in your secure, back office space. Use it for reporting, database management, employee scheduling, price changes and stock management. A back office system ensures that you have the privacy necessary for running reports that contain sensitive and confidential information.
<h3 style="margin: 40px 0px 20px 0px;">Make your life easier with a back-office system</h3>
<img decoding="async" class="alignright wp-image-6332 size-full" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/graphic-3.png" alt="Make your life easier with a back-office system" width="230" height="257" />A back office system will make your life as a manager or business owner more organized, more productive, and a lot easier.  You will have confidence that sensitive and confidential information is safe and that you are doing everything you can to ensure that your business is as successful as possible. Track critical information about sales, performance, and stock. All manner of reports are stored and archived on your back office system so that you may easily identify historical trends and performance.
Adopting Back office software also makes you more independent and reduces many of your running costs. Stock-takes can be done in house either removing or reducing the need for stock takers and auditors. Also book keepers and accountants bills can be reduced because all of the information that they need will be in the back office and available at the press of a button.
<h3 style="margin: 40px 0px 20px 0px;">Full training on back-office software</h3>
<h3><img decoding="async" class="alignleft wp-image-6340 size-full" style="margin: 0px 25px 15px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/graphic-4.png" alt="Full training on back-office software" width="230" height="257" /></h3>
North West Business Machines provide training courses on all aspects for business efficiency held by people who have worked in your industry. They can teach you how to get the greatest potential from your business.
All of this combined could add up to as much as a 10% increase on your bottom line and we expect that by introducing a back office system operators will get a return on investment in less than 6 months.
For more information on back office software, get in touch today on 01254 881177.
<a href="https://www.nwbm.co.uk/solutions/back-office/" target="_blank" rel="noopener"><img decoding="async" class="alignleft wp-image-6341 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/08/learn-more-button.jpg" alt="Learn More" width="252" height="62" /></a>
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Benefits of Back Office

<img decoding="async" class="alignleft wp-image-5958 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/05/header.jpg" alt="Savvy shoppers seeking multi-buys" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/05/header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/05/header-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/05/header-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />Multi-buys are now a big part of any shopping experience.
<ul>
<li>23% of shoppers said that BOGOF promotions were a major factor when it came to trying out a new product.</li>
<li>¾ of people regularly spend more due to special offers and BOGOF multi-buy deals</li>
</ul>
North West Business Machines have EPoS solutions that give you various ways to offer promotions to your customers- both existing and new.
<h3 style="margin: 40px 0px 15px 0px;">All the offers under the sun&#8230; and more!</h3>
North West Business Machines software has a comprehensive multi-buy selection that includes:-
<ul>
<li><img decoding="async" class="alignright wp-image-5961 size-full" style="margin: -20px 0px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/05/graphic-1.png" alt="Savvy shoppers seeking multi-buys" width="215" height="240" />Buy one get one free offer</li>
<li>3 for 2</li>
<li>Buy X items and get the cheapest free</li>
<li>Bucket sales</li>
<li>Meal deals</li>
<li>Happy Hours</li>
</ul>
<h3 style="margin: 40px 0px 15px 0px;">Easy to manage</h3>
Your product/item can be in multiple promotions at the same time, and every product or item can have its own information/prompt screen.
<img decoding="async" class="alignleft wp-image-5962 size-full" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/05/graphic-2.png" alt="Easy To Manage" width="215" height="240" />The prompts can pop up automatically against each product to instruct staff to inform customers of promotions and offers. Or can simply be viewed by the use of a PLU Info button on screen for that products information.
The information can even be printed for the customer on their receipt giving them a reminder of just what a bargain they got!
<h3 style="margin: 60px 0px 15px 0px;">Advertise offers directly from your EPoS system!</h3>
EPoS systems can also play adverts on a screen in the customer eye-line highlighting these offers. These adverts can be played on a rotating schedule and also specific adverts can show when a certain product is sold.
For more information about how our software can help you improve your sales then call us on 01254 881177 or email sales@nwbm.co.uk for more information.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignleft size-full wp-image-5973" src="https://www.nwbm.co.uk/wp-content/uploads/2017/05/contact-us-button.jpg" alt="Contact us" width="252" height="62" /></a>

Savvy shoppers seeking multi-buys

<h3>  <img decoding="async" class="aligncenter wp-image-5931 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/header-2.jpg" alt="Join the Handheld Ordering Revolution!" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/04/header-2.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/04/header-2-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/04/header-2-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /></h3>
The <a href="https://rmagazine.com/the-evolution-of-consumer-technology/">future of many hospitality businesses</a> involves the use of technology and staying on top of the latest trends. The customer experience is the most important part to your restaurant’s success so what benefits do you get from introducing handheld ordering?
<h3>Speed up service &amp; prevent errors</h3>
Speed up your service and prevent errors by directly taking orders at the table using the handheld ordering tablet.
<h3><img decoding="async" class="alignright wp-image-5927 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/25-precent-more-sales.png" alt="Speed up service &amp; prevent errors" width="215" height="240" /></h3>
Easily access your table plan and promotions to improve your customer&#8217;s experience. Ensure your employees spend more time with customers and less time walking back and forth. Handheld ordering helps to save time, reduce costs and improve efficiency in the hospitality industry. It can help to generate up to 25% more sales. Handheld ordering is now faster, more reliable and easier than ever before.
<h3>Increase table turnover</h3>
<h3><img decoding="async" class="alignleft wp-image-5929 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/handheld-5.png" alt="Increase table turnover" width="215" height="240" /></h3>
When customers place their orders, servers or counter staff can transmit orders directly to the kitchen, plus any changes, directly from the handheld. By implementing tableside ordering, you can increase table turnover, which helps you serve more guests and shorten wait times to keep potential guests from walking away. Orders are more easily and quickly communicated from the guest to the kitchen or bar – all in a single-step process right at the table.
<h3>Wave goodbye to handwritten orders</h3>
Placing orders using handhelds negates the need for
<h3><img decoding="async" class="alignright wp-image-5922 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/handheld-2.png" alt="Wave goodbye to handwritten orders" width="215" height="240" /></h3>
handwritten orders. There are no longer misunderstandings between restaurant staff and the chef about unclear or illegible orders. Plus, detailed menu descriptions also help servers provide accurate, complete information to guests. Nothing gets forgotten or entered onto the wrong bill. Hand held ordering will stop things being left off a customer’s bill-it’s on there before they get it no more losing stock due to a staff member forgetting to ring something through the till.
<h3>Easier for servers to upsell</h3>
<h3></h3>
Processing orders for customers with food allergies or special dietary needs can be challenging and time consuming.
<h3><img decoding="async" class="alignleft wp-image-5930 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/handheld-6.png" alt="Easier for servers to upsell" width="215" height="240" /></h3>
Handheld systems allow for detailed menu information so servers can quickly and accurately relate ingredient details or other important information to customers. It is also easier for servers to recommend additional items, as the restaurant’s entire menu is available at their fingertips. As an additional benefit, fewer mistakes are made because orders are taken and verified with the guest directly at the table.
<h3>Are you ready to join the handheld ordering revolution?</h3>
A handheld device will reduce costs, as more tables can be assigned to servers without compromising service.
<h3><img decoding="async" class="alignright wp-image-5924 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/handheld-4.png" alt="Are you ready to join the handheld ordering revolution?" width="215" height="240" /></h3>
The menu information is available for the server at table side so less staff training is required as the servers do not have to memorise all the options, they have it instantly. Hand held devices pay for themselves very quickly upselling becomes second nature as it’s all there in front of the server, and stock is no longer given away for free due to someone forgetting to add it to the bill.
<h3><a href="https://www.nwbm.co.uk/hand-held-epos/"><img decoding="async" class="alignleft wp-image-5926 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/04/learn-more-button.jpg" alt="Learn More" width="252" height="62" /></a></h3>

Join the Handheld Ordering Revolution!

<img decoding="async" class="alignleft wp-image-5812 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-2.jpg" alt="Ever thought about introducing Loyalty/Membership Software to your business?" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-2.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-2-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-2-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />Loyalty Software from North West Business Machines is flexible, easy to use and can be tailored to your exact requirements. It can improve profitability and give you an advantage over competitors by bringing customers back to you and increasing repeat purchases.
<h3>How you could grow your business and keep customers 
coming back.</h3>
<img decoding="async" class="alignright wp-image-5814 size-full" style="margin: 0px 0px 0px 25px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/loyalty-graphic-2.png" alt="How you could grow your business and keep customers coming back." width="235" height="262" />It is believed that 80% of your businesses future revenue will come from 20% of your existing customers.
Repeat business often depends on selling a quality product or service at a reasonable price, and although discounts, competitive prices and sales are a great way to bring new people through your doors, you may feel that this still isn’t enough. You may need to look at other methods of retaining your customers and encouraging them to come back time and again.
<img decoding="async" class="alignleft wp-image-5813 size-full" style="margin: 0px 25px 0px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/loyalty-graphic-1.png" alt="loyalty offers have also increased in popularity since 2009" width="235" height="262" />If you are currently running a business which generally benefits from repeat custom, then you may constantly be looking at new and inventive ways to get your customers to return and do so over a period of time.
<blockquote>According to a Shoppercentric survey, loyalty offers have also increased in popularity since 2009.
It is thought that it costs on average 5 times more to acquire new customers than it does to retain current ones. </blockquote>
One way to keep customers coming back is through a loyalty system. Loyalty can offer benefits, discounts and even free gifts for repeat visits and it’s a great way to give customers a little bit extra for every purchase, a definite incentive for a return visit.
Contact us to learn more on 01254 881177
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignleft wp-image-5775 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/contact-us-button.jpg" alt="Contact Us" width="252" height="62" /></a>
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Ever thought about introducing Loyalty/Membership Software to your business?

<h2><img decoding="async" class="alignleft wp-image-5807 size-full" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-1.jpg" alt="Don't get left with EGG on your face this Easter!" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-1.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-1-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2017/03/header-1-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" /> With Easter just around the corner don’t get stuck with an EGG (on your face) till system!</h2>
EPoS systems are a wise investment for a wide variety of businesses. An EPoS system is not just a fancy till, but instead an integrated solution that allows for monitoring, reporting, control and accuracy in many areas of your business, from sales figures to staff accountability.
A great EPoS system brings many advantages to businesses of all sizes and in all industries:
<img decoding="async" class="alignleft wp-image-5773 size-full" style="margin: -10px 20px 10px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/accountability-graphic.png" alt="Accountability" width="215" height="240" />
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Accountability – your EPoS system can monitor staff interactions with the point-of-sale, allowing you to hold staff responsible for the contents of their cash drawer &amp; reduce cash discrepancies.
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<img decoding="async" class="alignright wp-image-5774 size-full" style="margin: -3px 0px 10px 10px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/accuracy-graphic.png" alt="Accuracy" width="215" height="240" />
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Accuracy – whether its stock levels or financial transactions, accuracy is at the heart of every business. Your EPoS system stores data on many aspects of your business, allowing you to trust the numbers and relax when it is time to do the company accounts.
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<img decoding="async" class="alignleft wp-image-5778 size-full" style="margin: -30px 20px 10px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/reporting-graphic.png" alt="Reporting" width="215" height="240" />Reporting – whether it is for auditing purposes or to enhance business performance, your EPoS system can produce a range of reports from simple sales figures through to peak selling times and best-selling products.
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Let yourself focus on what matters to your business, let your staff focus on what matters to your business, and let your customers focus on their great experience with your business!
<img decoding="async" class="alignright wp-image-5776 size-full" src="https://www.nwbm.co.uk/wp-content/uploads/2017/03/general-graphic.png" alt="EPoS" width="215" height="240" />The last thing you need when you’ve got lots of customers wanting to spend big at Easter is for your EPoS system to suddenly break down – leaving you with many unhappy customers that will take their business elsewhere.
From a simple service to a full upgrade we can ensure your EPoS System is in peak working order this Easter.
<ul>
<li>Be fully prepared this Easter</li>
<li>Make sure you won’t run out of till rolls or ribbons</li>
<li>Get the latest features to maximise profit</li>
<li>Ensure your till is firing on all cylinders</li>
</ul>
Call 01254 888125 or email sales@nwbm.co.uk for further details
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Don't get left with EGG on your face this Easter!

<img decoding="async" class="alignleft size-full wp-image-5630" style="margin: 0px 0px 25px 0px;" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/header.jpg" alt="header" width="815" height="300" srcset="https://www.nwbm.co.uk/wp-content/uploads/2016/12/header.jpg 815w, https://www.nwbm.co.uk/wp-content/uploads/2016/12/header-300x110.jpg 300w, https://www.nwbm.co.uk/wp-content/uploads/2016/12/header-768x283.jpg 768w" sizes="(max-width: 815px) 100vw, 815px" />The future of many hospitality businesses involves the use of technology and staying on top of the latest trends. The customer experience is the most important part to your restaurant’s success so what benefits do you get from introducing handheld ordering?
<h3><img decoding="async" class="alignright size-full wp-image-5632" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/handheld-1.png" alt="handheld-1" width="215" height="240" />Speedier and better customer service</h3>
Speed up your service and prevent errors by directly taking orders at the table using the handheld ordering tablet.
Easily access your table plan and promotions to improve your customer&#8217;s experience. Ensure your employees spend more time with customers and less time walking back and forth.
<h3>Generate upto 25% more sales</h3>
<img decoding="async" class="alignright size-full wp-image-5636" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/25-precent-more-sales.png" alt="25-precent-more-sales" width="215" height="240" />Handheld ordering helps to save time, reduce costs and improve efficiency in the hospitality industry.
It can help to generate up to 25% more sales. Handheld ordering is now faster, more reliable and easier than ever before. When customers place their orders, servers or counter staff can transmit orders directly to the kitchen, plus any changes, directly from the handheld. By implementing tableside ordering, you can increase table turnover, which helps you serve more guests and shorten wait times to keep potential guests from walking away. Orders are more easily and quickly communicated from the guest to the kitchen or bar – all in a single-step process right at the table.
<h3><img decoding="async" class="alignright size-full wp-image-5633" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/handheld-2.png" alt="handheld-2" width="215" height="240" />No more handwritten orders!</h3>
Placing orders using handhelds negates the need for 
handwritten orders.
There are no longer misunderstandings between restaurant staff and the chef about unclear or illegible orders. Plus, detailed menu descriptions also help servers provide accurate, complete information to guests. Nothing gets forgotten or entered onto the wrong bill. Hand held ordering will stop things being left off a customer’s bill-it’s on there before they get it no more losing stock due to a staff member forgetting to ring something through the till.
<h3>Detailed menu information&#8217;on the go&#8217;</h3>
<img decoding="async" class="alignright size-full wp-image-5638" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/handheld-3.png" alt="handheld-3" width="215" height="240" />Processing orders for customers with food allergies or special dietary needs can be challenging and time consuming.
Handheld systems allow for detailed menu information so servers can quickly and accurately relate ingredient details or other important information to customers. It is also easier for servers to recommend additional items, as the restaurant’s entire menu is available at their fingertips. As an additional benefit, fewer mistakes are made because orders are taken and verified with the guest directly at the table.
<h3>Upselling becomes second nature</h3>
<img decoding="async" class="alignright size-full wp-image-5639" src="https://www.nwbm.co.uk/wp-content/uploads/2016/12/handheld-4.png" alt="handheld-4" width="215" height="240" />A handheld device will reduce costs, as more tables can be assigned to servers without compromising service.
The menu information is available for the server at table side so less staff training is required as the servers do not have to memorise all the options, they have it instantly. Hand held devices pay for themselves very quickly upselling becomes second nature as it’s all there in front of the server, and stock is no longer given away for free due to someone forgetting to add it to the bill.
For more information on handheld ordering contact our team today on 01254 881177!
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The benefits of handheld ordering

<img decoding="async" class="aligncenter size-full wp-image-3584" title="Five Clever Tactics Used by Pubs" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/header1.jpg" alt="Five Clever Tactics Used by Pubs" />
In recent years more and more pubs have called last orders and shut the doors for good as they fail to compete with the ridiculously cheap booze prices at supermarkets and the latest student craze of pre-drinking.
That said it’s not all doom and gloom for the pub industry, as pubs up and down the country continue to pull in the customers on a daily basis, but how do they do it?
Luckily we’ve some inside knowledge that all landlords NEED to hear, here are five clever tactics all successful pubs use…
<h2 style="font-size: 22px!important; color: #d40402; margin: 30px 0px 10px 0px;">Happy Hour</h2>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/09/happy-hour-graphic.jpg"><img decoding="async" class="alignright size-full wp-image-3582" title="happy hour graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/happy-hour-graphic.jpg" alt="happy hour graphic" width="230" height="230" /></a>I think it’s fair to say us Brits absolutely love Happy Hour, whether at home or abroad, there’s nothing quite like the feeling of walking into a pub and realising it’s happy hour!
Once a burden for landlords and bar staff, Happy Hour is now easy to implement thanks to robust <a title="EPoS Solutions" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/pubs-and-nightsclubs/" target="_blank" rel="noopener noreferrer">EPoS Solutions</a> specifically designed for pubs and bars. Helping to streamline operations an EPoS system can automatically trigger price levels for certain times of the day whilst also helping to keep a close eye on stock and speed up service.
<h2 style="font-size: 22px!important; color: #d40402; margin: 30px 0px 10px 0px;">2 for 1 offers </h2>
<img decoding="async" class="alignleft size-full wp-image-3585" title="two for one offers" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/two-for-one-graphic.jpg" alt="two for one offers" width="230" height="230" />We all love a bargain, and like Happy Hour, 2 for 1 offers on drinks, shots and even meals is a fantastic way of getting punters in through the door! Whether you’re targeting students or families, you can’t beat getting 2 shots of Sambuca or 2 main meals for the price of one!
Similar to Happy Hour our <a title="EPoS Systems" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/pubs-and-nightsclubs/" target="_blank" rel="noopener noreferrer">EPoS Systems</a> can be set up to run multiple offers that maximise customers spend with minimal staff input, so it’s a win win situation for you and your pub!
<h2 style="font-size: 22px!important; color: #d40402; margin: 30px 0px 10px 0px;">Back Screen Advertising</h2>
<img decoding="async" class="alignright size-full wp-image-3588" title="Busy bar" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/backscreen-graphic.jpg" alt="Busy bar" width="230" height="230" />Whilst customers are waiting at the bar back screen advertising can be used effectively to promote enticing promotions to customers waiting to be served! It’s a great, cost effective way of promoting your special offers, events and anything else you want customers to know
And the great thing is it can be managed through your <a title="EPoS System" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/pubs-and-nightsclubs/" target="_blank" rel="noopener noreferrer">EPoS System</a>, so wave goodbye to those annoying chalkboards and catapult your pub into the 21st century!
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<h2 style="font-size: 22px!important; color: #d40402; margin: 20px 0px 10px 0px;"><img decoding="async" class="alignleft size-full wp-image-3586" title="Paying for goods" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/queuing-graphic.jpg" alt="Paying for goods" width="230" height="230" />Increase Speed and Reduce Queuing Times 
</h2>
A speedy service is what your punters desire and an <a title="EPoS system" href="https://www.nwbm.co.uk/products/complete-epos-solutions/" target="_blank" rel="noopener noreferrer">EPoS system</a> can help tenfold.
Helping to reduce queuing times a tailored EPoS system allows more staff members to use limited terminals at the same time without confusion whilst Mix and Match promotions software helps reduce staff input and a flexible touch screen design makes the system easier and faster to use.
<h2 style="font-size: 22px!important; color: #d40402; margin: 45px 0px 10px 0px;"><img decoding="async" class="alignright size-full wp-image-3589" title="People working behind a bar" src="https://www.nwbm.co.uk/wp-content/uploads/2015/09/people-working-behing-bar.jpg" alt="People working behind a bar" width="230" height="230" />Keep Customers Updated With Special Offer Marketing </h2>
The most successful pubs target their customers at home too.
Utilising Special Offer Marketing Software to promote special events and deals a growing number of pubs are updating their customers with the latest offers via text and email! So even when the pub’s doors are shut, you can tell your customers what’s going on at the weekend and keep them updated with your latest deals!
For more information on how an EPoS system could prove beneficial to your pub feel free to give the <a title="North West Business Machines" href="https://www.nwbm.co.uk/" target="_blank" rel="noopener noreferrer">North West Business Machines</a> a call on 01254 881177 for assistance, we’ve an EPoS solution for pubs and clubs of all sizes.
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Pub-Tactics.png

Five clever tactics all successful pubs use

<img decoding="async" class="aligncenter size-full wp-image-3290" title="Busy Restaurant" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/Header4.jpg" alt="Busy Restaurant" />
Many successful restaurants have already switched to electronic point of sale (EPoS) technology. If you are considering installing EPoS, but need to know a little more about the ways in which it can be useful, we’ve put together a list of how other restaurants are benefiting from using it in their business.
<h3 style="padding: 20px 0px 0px 0px;">1 EPoS systems provide comprehensive management reports</h3>
<img decoding="async" class="alignright size-full wp-image-3292" style="margin: 10px 0px 0px 20px;" title="management reports" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/management-reports.jpg" alt="management reports" width="171" height="150" />Successful restaurants want to keep a close eye on how well their business is performing.
The data gathered by an <a title="Epos System" href="https://www.nwbm.co.uk/by-solution/epos-software/" target="_blank" rel="noopener noreferrer">EPoS system</a> allows it to produce financial summaries, sales reports, staff working hours’ overviews and more. All this can be done quickly and easily, providing owners with valuable information to monitor the progress 
of their business.
<h3 style="padding: 20px 0px 0px 0px;">2 Taking greater control of stock</h3>
<img decoding="async" class="size-full wp-image-3293 alignleft" style="margin: 10px 20px 0px 0px;" title="greater control of stock" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/greater-control-of-stock.jpg" alt="greater control of stock" width="171" height="150" />As a restaurant, much of the stock will be perishable goods that could go to waste if purchased in the wrong quantities.
By tracking sales, an <a title="Epos System" href="https://www.nwbm.co.uk/by-solution/epos-software/" target="_blank" rel="noopener noreferrer">EPoS system</a> can generate reports which show which stock is selling and in what quantities. Restaurants are using this feature to prevent the over ordering of expensive fresh produce, thus reducing wastage and cutting costs.
<h3 style="padding: 20px 0px 0px 0px;">3 Better menu management</h3>
There are always dishes on a menu which sell better than others, but finding out exactly which items sell in which quantities can take a lot of working out.
Using EPoS, restaurants are not only finding out how well each dish on their menu is performing, they are also discovering when each dish performs the best. This gives them real control over their menu, allowing them to drop some dishes completely whilst giving them information about whether something should only go on a lunchtime or evening menu. In addition, those that have been using the system for a while, are using EPoS to help manage seasonal menus more efficiently.
<h3 style="padding: 20px 0px 0px 0px;">4 Know customers better</h3>
<img decoding="async" class="alignright size-full wp-image-3294" title="know customers better" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/know-customers-better.jpg" alt="know customers better" width="171" height="150" />Restaurants are businesses that thrive on providing a personal service to their customers, so it’s always an advantage to know as much as you can about your clientele.
<a title="Epos Software" href="https://www.nwbm.co.uk/by-solution/epos-software/" target="_blank" rel="noopener noreferrer">EPoS software</a> is useful here because it gathers vital information about customers’ buying and spending habits. Restaurants can easily find out customers’ purchase histories, for example, 
and use this to entice them with specific promotions, marketing strategies and up-sells.
<h3 style="padding: 20px 0px 0px 0px;">5 Put an end to human error bill miscalculations</h3>
<img decoding="async" class="alignleft size-full wp-image-3295" style="margin: 10px 20px 40px 0px;" title="end human error" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/end-human-error.jpg" alt="end human error" width="171" height="150" />One way many restaurants lose money is through waiters and bar staff making mistakes with the bill.
The pressures of time on front of house staff leads to bills being badly written, items missed off, errors made at the till and poor adding up. Many restaurants use EPoS integrated touch screen devices to make the handling orders fast, accurate and efficient. They use them to process all the calculations involved in a sale, including change, and print the receipts.
<h3 style="padding: 20px 0px 0px 0px;">6 Improve the speed of service</h3>
<img decoding="async" class="alignright size-full wp-image-3296" style="margin: 0px 0px 20px 20px;" title="speed of service" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/speed-of-service.jpg" alt="speed of service" width="171" height="150" />Time is always at a premium in a busy restaurant. Customers want their orders taking quickly, the timely delivery of their food and a swift checkout before leaving. This puts staff under a lot of pressure and can lead to customer dissatisfaction if things take too long.
One of the advantages of the <a title="Epos System" href="https://www.nwbm.co.uk/by-solution/epos-software/" target="_blank" rel="noopener noreferrer">EPoS system</a> is that it is helping successful restaurants to speed things up. Electronic order taking means kitchen staff receive orders immediately via a kitchen order printer or display system, giving them more time to prepare, whilst waiters don’t need to spend time writing out the order or rushing to the kitchen to give it to chefs. When the customer leaves, the bill is already calculated and the payment can be done quickly at the table using a touch screen EPoS terminal.
<h3 style="padding: 20px 0px 0px 0px;">7 Prevent shrinkage</h3>
One way which restaurant owners can lose money is through shrinkage, where stock goes missing. This is often due to unreported damage, like a dropped bottle of wine, wasted food or because staff are giving away unauthorised, free drinks.
Many restaurants are benefitting from reduced shrinkage because they have included staff ID buttons in their EPoS package. This enables them to record and generate reports on all transactions undertaken by individual members of staff. Through doing this, they can ensure employees are aware they are monitoring stock levels and this has had a real impact on reducing shrinkage across the restaurant.
<h3 style="padding: 20px 0px 0px 0px;">8 Prevent theft</h3>
<img decoding="async" class="alignleft size-full wp-image-3297" style="margin: 10px 20px 0px 0px;" title="prevent theft" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/prevent-theft.jpg" alt="prevent theft" width="171" height="150" />Besides reducing shrinkage, preventing theft is another area which EPoS software has dramatically helped restaurants improve their business. <a title="Epos System" href="https://www.nwbm.co.uk/by-solution/epos-software/" target="_blank" rel="noopener noreferrer">EPoS systems</a> have powerful security features such as: real time transaction monitoring; void and refund tracking; and fingerprint log-on for staff. These help to prevent theft and fraud from both staff and customers.
<h3 style="padding: 20px 0px 0px 0px;">9 Improve customer loyalty</h3>
<img decoding="async" class="alignright size-full wp-image-3298" title="customer loyalty" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/customer-loyalty.jpg" alt="customer loyalty" width="171" height="150" />Repeat custom is what keeps good restaurants going, so it’s important to turn as many new customers as possible into regulars. Using EPoS, restaurants have built customer databases which enable them to incentivise customers to return through adding discount cards, loyalty cards and vouchers to their system. They are also using the EPoS customer relationship management tool to send personalised marketing messages directly to customers 
by text or email.
<h3 style="padding: 20px 0px 0px 0px;">10 Improve margins</h3>
EPoS systems provide restaurants with highly detailed sales reports which have enabled them to make decisions about their higher-margin dishes and drinks. This has helped them to promote under-performing, high return menu items, wines and spirits to generate increased profits.
If you want to know more about how EPoS systems can help your restaurant business, get in touch with us at North West Business Machines and we’ll be happy to advise you about your individual needs.
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Ten reasons successful restaurants are switching to EPoS

EPoS systems are a wise investment for a wide variety of businesses. An <a title="Epos System" href="https://www.nwbm.co.uk/" target="_blank">EPoS system</a> is not just a fancy till, but instead an integrated system that allows for monitoring, reporting, control and accuracy in many areas of your business, from sales figures to staff accountability.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/06/lady-behind-till-graphic.jpg"><img decoding="async" class="alignright size-full wp-image-3262" title="Serving a customer" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/lady-behind-till-graphic.jpg" alt="Serving a customer with an epos system" width="225" height="225" /></a>Supercharge your business with EPoS&#8230;.</h3>
The initial financial outlay for the system can be earned back very quickly by gains in efficiency and utility, allowing you to supercharge your business and focus on the aspects that need the most attention, or which bring the most profit.
<h3>But how will an EPoS system improve your business efficiency?</h3>
A great <a title="Epos System" href="https://www.nwbm.co.uk/" target="_blank">EPoS system</a> brings many advantages to businesses of all sizes and in all industries:
1. Accountability – your EPoS system can monitor staff interactions with the point-of-sale, allowing you to hold staff responsible for the contents of their cash drawer, reduce cash discrepancies and disincentivise sloppy cash handling.
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/06/accuracy-graphic.jpg"><img decoding="async" class="alignleft size-full wp-image-3257" title="Improve accuracy" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/accuracy-graphic.jpg" alt="Improve accuracy with an epos system" width="171" height="150" /></a>2. Accuracy – whether it&#8217;s stock levels or financial transactions, accuracy is at the heart of every business. Your EPoS system stores data on many aspects of your business, allowing you to trust the numbers and relax when it is time to do the company accounts.
3. Reduced wastage – sync your sales to your stock, allowing you to keep accurate stock numbers, save space by holding less stock and closely monitor the age of perishable stock.
4. Reporting – whether it is for auditing purposes or to enhance business performance, your EPoS system can produce a range of reports from simple sales figures through to peak selling times and best-selling products. Save time on costly admin!
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/06/synergy-and-integration-graphic3.jpg"><img decoding="async" class="alignright size-full wp-image-3255" title="synergy and integration graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/synergy-and-integration-graphic3.jpg" alt="synergy and integration " width="171" height="150" /></a>5. Synergy – link your EPoS system to your website, allowing you to display real-time stock numbers and build trust with your customers. Let your customers know ahead of time whether the product they want is in stock and prevent delayed order fulfilment which may damage your reputation.
6. Improved marketing – utilise your EPoS system to focus your marketing efforts on the right products, boost the impact of your promotions, and add sophistication to your up-selling.
<h3>What is the most important advantage of your EPoS system?</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/06/save-time-graphic.jpg"><img decoding="async" class="alignleft size-full wp-image-3159" style="margin: 10px 20px 10px 0px;" title="Save time" src="https://www.nwbm.co.uk/wp-content/uploads/2015/06/save-time-graphic.jpg" alt="Save time with an epos system" width="171" height="150" /></a>Efficiency!
Save time and money by automating data collection, streamlining the point-of-sale process and monitoring staff performance. Let yourself focus on what matters to your business, let your staff focus on what matters to your business, and let your customers focus on their great experience with your business!
For more information and advice on how an EPoS system could improve your businesses efficiency, call us today on 01254 881177.
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How will an EPoS System improve my business efficiency?

<img decoding="async" class="aligncenter size-full wp-image-3048" title="6 ways an epos system could save your business time" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/Header-2.jpg" alt="6 ways an epos system could save your business time" />
Electronic Point of Sales systems are becoming increasingly popular for retail, hospitality and leisure businesses, and it&#8217;s easy to see why. They can save time for staff, customers and business owners in terms of transactions and reporting, and can also help to streamline services and save money. Here are six ways an EPoS system could save your business time and maximise profits.
<h3>1. Increased Transaction Speed</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/05/increased-transaction-speed-graphic.jpg"><img decoding="async" class="alignleft size-full wp-image-3054" style="margin: -10px 20px 30px 0px;" title="increased transaction speed graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/increased-transaction-speed-graphic.jpg" alt="increased transaction speed" width="171" height="150" /></a>EPoS systems can streamline transactions and make it far easier and faster for staff to ring through products or services. This allows them to serve more customers within a shorter amount of time, keep customer waiting times to a minimum and free up more of their time for other duties.
<h3>2. Better Stock Management</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/05/better-stock-management-graphic-copy.jpg"><img decoding="async" class="alignright size-full wp-image-3056" title="better stock management graphic copy" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/better-stock-management-graphic-copy.jpg" alt="better stock management " width="171" height="150" /></a>An EPoS system performs automated stock checks and reports in order to reduce the amount of time employees have to spend on these duties. They can also notify of low stock levels, highlight slow moving products and bring to your attention popular product lines to help you sell more products.
<h3>3. Easier To Use</h3>
EPoS systems are intuitive to use and often simplify transactions, which means that less training is required, saving both time and money.
<h3>4. Seamless Reports</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/05/seamless-reports-graphic.jpg"><img decoding="async" class="alignleft size-full wp-image-3058" style="margin: -10px 20px 20px 0px;" title="seamless reports graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/seamless-reports-graphic.jpg" alt="seamless reports" width="171" height="150" /></a>Head offices can view summaries or full reports from EPoS systems in order to pinpoint opportunities where profits could be increased or special offers could be created. All this is done far faster and more efficiently than if reports had to be compiled manually.
<h3>5. Better Cash Control</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/05/better-cash-control-graphic.jpg"><img decoding="async" class="alignright size-full wp-image-3060" title="better cash control graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/better-cash-control-graphic.jpg" alt="better cash control " width="171" height="150" /></a>Cashing up at the end of a day can be time consuming, but EPoS systems can tell you exactly how much is in the till in order to minimise errors and save time. They can also restrict staff members&#8217; abilities to void or refund transactions in order to protect your business from staff misuse.
<h3>6. Streamlined Services</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2015/05/streamlined-services-graphic.jpg"><img decoding="async" class="alignleft size-full wp-image-3067" title="streamlined services graphic" src="https://www.nwbm.co.uk/wp-content/uploads/2015/05/streamlined-services-graphic.jpg" alt="streamlined service" width="171" height="150" /></a>An EPoS system can automate many processes that would normally take up a staff member&#8217;s time and prevent them from seeing to other crucial duties, which could improve your level of service. For example, in the hospitality industry, EPoS systems can allow food and drink orders to be sent directly to the kitchen, allowing waiting staff to attend to other tables and provide even better customer service.
No matter what industry your business is in, it&#8217;s likely that an EPoS system could work wonders in terms of saving time, and we all know that time is money; by making your business run more efficiently you&#8217;ll see happier customers, more content staff, and you&#8217;re bound to see the benefit in your profits, too.
Think your business could benefit from an EPoS system? Call us today on 01254 881177 for expert advice and guidance.
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6 Ways an EPoS System Could Save Your Business Time

<img decoding="async" class="aligncenter size-full wp-image-3022" title="10 Ways an Epos System Could Benefit your Pub" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Header.jpg" alt="10 Ways an Epos System Could Benefit your Pub" />
<h4>EPoS systems are becoming ever more popular across the <a title="hospitality" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/" target="_blank">hospitality</a> and <a title="retail" href="https://www.nwbm.co.uk/by-industry/retail-solutions/" target="_blank">retail</a> industries, but what could one do for your pub?</h4>
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<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Increased-Profitability.jpg"><img decoding="async" class="alignleft size-full wp-image-3027" title="Increased Profitability" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Increased-Profitability.jpg" alt="increase profits" width="150" height="150" /></a>1. Increased Profitability</h3>
Installing an EPoS system will increase your profits. With faster transactions, happier customers, better security, and less room for error, you&#8217;ll watch your profits soar.
<h3>2. Faster Sales</h3>
EPoS systems drastically increase the speed of transactions. This means that on busy promotional nights and packed out weekends you can serve people their drinks faster than ever before, resulting in more sales, happier customers and increased profits.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Happier-Employees.jpg"><img decoding="async" class="alignleft size-full wp-image-3025" title="Happier Employees" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Happier-Employees.jpg" alt="Happier Employees" width="150" height="150" /></a>3. Happier Employees</h3>
An EPoS system could also dramatically increase the happiness of your staff. One of the main goals of an EPoS system is to make their job easier, which can only make them more motivated and happy at work.
<h3>4. Promotional Features</h3>
Your EPoS system will make setting and applying discounts easier than ever before. This means you can run drinks promotions, happy hours, and food offers easily, without the usual room for error associated with older tills.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Reliability.jpg"><img decoding="async" class="alignleft size-full wp-image-3029" style="margin-top: 10px; margin-bottom: 10px;" title="Reliability" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Reliability.jpg" alt="Reliability" width="150" height="150" /></a>5. Reliability</h3>
Traditional tills are known to malfunction, and the last thing you need on a busy Saturday is for your till to freeze up. In contrast to older tills, EPoS systems are notoriously reliable. In addition, with our tailored support services we can help solve your problems as quickly as they occur, and get you back selling those pints in no time!
<h3>6. Drink monitoring</h3>
Pub and bar EPoS systems also include innovative drink dispenser monitoring software. This system ensures that amount of alcohol dispensed from a keg coincides with amount of sales taken on that till, which means you can cut out waste and make sure your tills are holding the right amount of cash.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Better-Marketing.jpg"><img decoding="async" class="alignleft size-full wp-image-3024" style="margin-top: 10px; margin-bottom: 10px;" title="Better Marketing" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Better-Marketing.jpg" alt="Better Marketing" width="150" height="150" /></a>7. Better Marketing</h3>
With EPoS systems you can also take customer information and use it for marketing purposes. This could also feed into your promotional nights, for example, &#8216;give us your email address for a free drink&#8217;. You can then set up a mailing with further drinks promotions to keep the customers coming back, and stimulate business on quieter nights.
<h3>8. Customer Loyalty Cards</h3>
With the faster service, enticing promotions, and happier staff provided by an EPoS system, you will see your customers keep coming back. You can capitalise on this by introducing customer loyalty cards, where they can gain points to save money on future purchases. This is also something your new EPoS system could facilitate for you with ease.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Reduce-Waste.jpg"><img decoding="async" class="alignleft size-full wp-image-3028" style="margin-top: 20px; margin-bottom: 20px;" title="Reduce Waste" src="https://www.nwbm.co.uk/wp-content/uploads/2015/02/Reduce-Waste.jpg" alt="Reduce Waste" width="150" height="150" /></a>9. Reduce Waste</h3>
Using an EPoS system means you can monitor your stock levels more accurately than ever before, and so reduce waste across all areas of your pub. You will be able to see exactly how much of each drink you will need to order, based on the sales for the previous few nights. You can also use this information to predict how much of each drink you will sell, so you can order before you run out of stock.
<h3>10. Save Time And Money</h3>
Installing an EPoS system in your pub will save you time and money in the long run. By working to reduce waste, protect profit and stock, and improve customer loyalty, an EPoS system could be just what your pub needs.
For more information on buying an EPoS system for your pub or for further information then feel free to get in touch with our team of experts here at <a title="NWBM" href="https://www.nwbm.co.uk/" target="_blank">NWBM</a>. Call us today on 01254 881177.
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10 Ways An EPoS System Could Benefit Your Pub

With Christmas just around the corner don’t get stuck with a turkey of a till system!
The last thing you need when you’ve got lots of customers wanting to spend big this Christmas is for your EPoS system to suddenly break down &#8211; leaving you with many unhappy customers that will take their business elsewhere.
From a simple service to a full upgrade we can ensure your EPoS System is in peak working order this Christmas.
<ul>
<li>Be fully prepared this Christmas</li>
<li>Make sure you won’t run out of till rolls or ribbons</li>
<li>Get the latest features to maximise profit</li>
<li>Ensure your till is firing on all cylinders</li>
</ul>
Don’t get left behind in the race for holiday trade at its height, call NWBM today on 01254 881177 and speak to a member of our team about booking a service or purchasing an upgrade!

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Don't Get Stuck With a Turkey of a Till System

<img decoding="async" class="alignleft size-full wp-image-2865" style="margin-bottom: 20px;" title="Are you ready for the christmas rush?" src="https://www.nwbm.co.uk/wp-content/uploads/2014/10/Header.jpg" alt="Are you ready for the christmas rush?" width="612" height="300" />
Need a helping hand this Christmas? Rent an additional till and cash drawer from NWBM to reduce queues and keep your customers happy!
<img decoding="async" class="alignright size-full wp-image-2867" title="Busy Restaurant" src="https://www.nwbm.co.uk/wp-content/uploads/2014/10/Busy-Restaurant.jpg" alt="Busy Restaurant" width="250" height="170" />
Busy periods such as Christmas can be make or break for retailers and restaurants, and with so much riding on getting it right, there’s no such thing as over-planning. In the store, the problem of customer queues can have a detrimental impact on your revenues if you fail to plan ahead.
A recent study of 1,344 UK consumers by business services provider Omnico found, on average, customers will wait 5 minutes 54 seconds in a queue before they walk out. If you focus on reducing queuing time and preventing customer walk aways you&#8217;ll see compelling benefits to your bottom line.
This is where we come in, we&#8217;re offering all existing customers the opportunity to rent an additional till and cash drawer during the busy Christmas period!
<ul style="width: 340px!Important;">
<li>60 day till and cash drawer rental for a one off fee of £495 + VAT</li>
<li>Includes free delivery and installation</li>
<li>Includes full SOFTWARE configuration to match your existing system (Hardware may vary*)</li>
</ul>
*If additional hardware is required e.g. printers, scanners etc this will be chargeable
Once the 60 day period is over you can either give the till and cash drawer right back to us, or keep it and pay only £995 + VAT! (If wiring is required this will be a chargeable extra)
Call us on 01254 881177 and speak to a member of our team to order your rental till.
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Are you ready for the Christmas Rush?

If you want your business to flourish then it’s vital you know what you’re looking for when it comes to investing in a state of the art EPoS System. With an ever increasing number of EPoS systems available on the market we’ve put together an EPoS system Buyers Guide highlighting everything you should consider and avoid before splashing your hard earned cash…
<h3>Why do I need an EPoS System?</h3>
<img decoding="async" class="alignright size-full wp-image-2826" title="Retailer" src="https://www.nwbm.co.uk/wp-content/uploads/2014/10/retailBg.jpg" alt="Retailer" width="250" height="170" />If you’re considering buying an EPoS system then the first thing you should be asking yourself is why? Why does your business need an EPoS System? Whether you work in the <a title="retail" href="https://www.nwbm.co.uk/by-industry/retail-solutions/" target="_blank">retail</a> or <a title="leisure" href="https://www.nwbm.co.uk/by-industry/leisure-industry/" target="_blank">leisure</a> industry an EPoS system can benefit your business in a number of ways. Improving your customer service and the day-to-day running of your business, EPoS systems can be tailored to suit your exact needs. So it’s vital, before you go in all guns blazing, that you understand what it is you require and what you expect from an EPoS system.
<h3>What are the benefits of an EPoS System?</h3>
EPoS systems have been proven to improve businesses of all sizes, helping to streamline all your business operations you’ll see major improvements in customer service, reduce human error, cut down on queues at the till and effectively manage stock control.
Using the latest technology EPoS systems are incredibly user-friendly, flexible and equipped with powerful reporting and management information facilities. Tracking and recording useful information such as stock levels, total sales, top sellers, staff working hours and specific buying trends whilst also producing detailed business reports an EPoS system simplifies the day to day running of your business. All the information is in one place, making your job ten times easier.
<h3>Can it be customised?</h3>
<img decoding="async" class="alignleft size-full wp-image-2828" title="Clothes shop" src="https://www.nwbm.co.uk/wp-content/uploads/2014/10/retailBg-02.jpg" alt="Clothes shop" width="250" height="170" /> 
It’s vital you make sure the EPoS system you are opting for can be customised to meet the demands of your business. Whether you want the customisations to be applied during the installation process of your EPoS system or you want to customise different aspects of the system at a later date, be sure to ask for expert advice.
Whether you want to set specific promotions or you want to reduce customer waiting times by making transactions faster, each different aspect can be customised to meet your requirements.
<h3>Why Use NWBM?</h3>
Once you know what you are looking for it’s time to decide where to purchase your EPoS system from. And here at North West Business Machines we have over  45 years experience providing EPoS systems to businesses in the <a title="retail" href="https://www.nwbm.co.uk/by-industry/retail-solutions/" target="_blank">retail</a>, <a title="hospitality " href="https://www.nwbm.co.uk/by-industry/hospitality-industry/" target="_blank">hospitality</a> and <a title="leisure" href="https://www.nwbm.co.uk/by-industry/leisure-industry/" target="_blank">leisure</a> industries. With so many years experience under our belts we understand that every business is different, which is why we pride ourselves on listening to your every need and specifically customising and designing an EPoS System to meet you and your business requirements.
In addition to our excellent products we are well known for providing exceptional EPoS system <a title="support" href="https://www.nwbm.co.uk/support/" target="_blank">support</a>. We offer maintenance and support packages that can be specifically tailored to suit your requirements, whilst causing minimum disruption.
For more information on all our EPoS systems and how our products would best suit your business then feel free to contact us. Give us a call on 01254 881177 to discuss your requirements with one of our experienced members of staff, we’ll look forward to hearing from you!
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EPoS System Buyers Guide

Retaining and building customer loyalty is extremely important for any business to flourish in today’s day and age, but it isn’t always easy!
<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/09/Shoppers.jpg"><img decoding="async" class="alignleft size-full wp-image-2811" title="Shoppers" src="https://www.nwbm.co.uk/wp-content/uploads/2014/09/Shoppers.jpg" alt="Shoppers" width="250" height="170" /></a>Most companies will go to extreme lengths to obtain new customers, whilst completely forgetting about the ones they already have! And with recent studies suggesting the cost to retain a customer is around 10% of the cost of acquiring a new one it makes complete sense to invest more time, money and effort into keeping your existing customers happy.
The easiest and, arguably, most effective way of drawing customers back to your store is utilizing customer loyalty software. Specifically tailored to suit the demands of your business, loyalty software allows you to improve your profitability and obtain an advantage over your rivals.
<h3>Reward Loyalty</h3>
When you use loyalty software you’ll be able to reward your customers for coming back to your business time and time again. Using a loyalty card or app you’ll be able to give your customers points after every purchase, which they could use to redeem discounts, free items, vouchers or other incentives to return to your business and encourage additional spending.
<h3>Know What Your Customers like</h3>
<img decoding="async" class="alignright size-full wp-image-2810" title="Customer insights" src="https://www.nwbm.co.uk/wp-content/uploads/2014/09/Charts.jpg" alt="Customer insights" width="250" height="170" />Using the latest data technology, loyalty software can highlight spending patterns that can be used to develop targeted marketing programmes. Sending tailored email and SMS campaigns promoting discounts or special offers regarding the products you know your customers love, you’ll see an instant increase in their spending.
<h3>Keep in Touch</h3>
Loyalty software also highlights customers who haven’t purchased items from your store in recent weeks. And, using a similar process to your regular customers, you can send targeted email and SMS campaigns, offering them discounts or perks encouraging customers to return to your store.
If you think your business could benefit from loyalty software then feel free to get in touch, call <a title="North West Business Machines" href="https://www.nwbm.co.uk/" target="_blank">North West Business Machines</a> on 01254 881177 to discuss your requirements with us further.
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How to Retain Customers Using Loyalty Software

<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/05/Header1.jpg"><img decoding="async" class="alignleft size-full wp-image-2773" title="Get ready for the World Cup" src="https://www.nwbm.co.uk/wp-content/uploads/2014/05/Header1.jpg" alt="Get ready for the World Cup" width="612" height="300" /></a>
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Need a helping hand over the busy World Cup season? Why not rent an extra till and cash drawer? 

We&#8217;re offering all our customers the opportunity to rent an extra till and cash drawer over the busy World Cup season!
<div class="listbox">
<ul>
<li>60 day till and cash drawer rental for a one off fee of £495 + VAT</li>
<li>Includes free delivery and installation</li>
<li>Includes full SOFTWARE configuration to match your existing system (Hardware may vary*)</li>
</ul>
</div>
*If additional hardware is required e.g. printers, scanners etc this will be chargeable
Once the 60 day period is over you can either give the till and cash drawer right back to us, or keep it and pay only £995 + VAT! (If wiring is required this will be a chargeable extra)
Call us on 01254 881177 and speak to a member of our team to order your rental till.
<a href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="alignleft size-full wp-image-2779" title="Contact us" src="https://www.nwbm.co.uk/wp-content/uploads/2014/05/Footer.jpg" alt="Contact us" width="600" height="50" /></a>

Are you ready for the World Cup?

North West Business Machines are one of the UK’s major providers for EPoS Solutions and all related products and services.
We offer the complete package for any business that requires an EPoS Solution. We will consult, detail specifications, project manage, install, train and support your new system. We value our customers so here are a few reasons why you should choose North West Business Machines!
<h3>A Wide Range of Industries and EPoS Solutions</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/04/Retail1.jpg"><img decoding="async" class="alignright size-full wp-image-2759" title="Epos Systems" src="https://www.nwbm.co.uk/wp-content/uploads/2014/04/Retail1.jpg" alt="Epos Systems" width="180" height="225" /></a>We have EPoS systems suitable for businesses in industries such as <a title="retail" href="https://www.nwbm.co.uk/epos-systems/">Retail</a>, <a title="hospitality" href="https://www.nwbm.co.uk/industry/hospitality/" target="_blank">Hospitality</a> and <a title="leisure " href="https://www.nwbm.co.uk/industry/leisure/" target="_blank">Leisure</a>. All of our products are user friendly and can be tailored and specifically designed to suit individual businesses no matter how big or small your company is.
In addition, we can also provide software depending on which solution you require. For example you may need <a title="Head office software " href="https://www.nwbm.co.uk/epos-systems/" target="_blank">Head Office Software</a>, therefore we will provide you with all the tools you need to make your business more efficient and successful. From quick summaries to detailed reports, North West Business Machines Head Office solutions give you the information you need to make the right decisions to increase profit and cut costs.
So no matter what your business status, we have the knowledge and products to provide both small, single site companies as well as large, multi site operations with top of the range Epos solutions.
<h3>Free detailed demo to ensure our EPoS solution meets your needs</h3>
To ensure all our customers select the right EPoS System for their business we offer a free, no obligation <a title="demo" href="https://www.nwbm.co.uk/book-a-demo/" target="_blank">demo</a> on any of our systems. All our demos are performed by skilled engineers and can be performed at your premises. This is to make sure you receive the perfect solution for your business.
<h3>First Class Advice and After Sales Service</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/04/Support.jpg"><img decoding="async" class="alignright size-full wp-image-2762" title="Epos Support" src="https://www.nwbm.co.uk/wp-content/uploads/2014/04/Support.jpg" alt="Epos Support" width="200" height="250" /></a>To ensure you get the most out of our fantastic products we can provide exceptional after sales support.  We offer <a title="two support packages" href="https://www.nwbm.co.uk/support/our-support-plans/" target="_blank">two support packages</a>, which again can be tailor-made to suit your requirements. And our wealth of knowledge and skilled engineers mean we are well placed to support the majority of EPoS systems and solutions.
Like our products, our after sales service is fantastic value for money.  9 out of 10 Service Calls are dealt with on the same day meaning disruption to your business is kept to a minimum! And, to make things easier, we offer a Pay as You Go Support scheme that enables customers to opt out at any time.
<h3>Skilled and Knowledgeable Team</h3>
We take lots of care and time in recruiting our staff members, ensuring they are all highly dedicated and hard working. Most of our workforce have over 20 years experience in the Epos/Technology sector. We also employ people with retail and hospitality experience to help us understand how individual businesses work meaning we can tailor our services to your needs.
So if you think your business could benefit from one of our Epos systems then give us a call on 01254 881177. 
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Why Choose NWBM for Your EPoS Solution?

EPoS stands for &#8216;Electronic Point Of Sale, and an <a title="Restaurant Epos System" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/restaurants/" target="_blank">EPoS system</a> can be used to effectively manage both interactions with a customer, and the relationship between front of house staff and the kitchen area. 
<h3>Monitor restaurant sales performance in real time!</h3>
From a management point of view, this type of computerised system also comes with a range of data management tools that can be used to compile daily, weekly and monthly reports &#8211; it can even be used to monitor sales performance in real time. The key factor with any <a title="Restaurant Epos System" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/restaurants/" target="_blank">restaurant EPoS system</a> is that it is entirely scaleable to the size of the premises, and any size of business can benefit from using it.
<h3>Customise orders for special requests</h3>
For the members of staff that take customer orders, a <a title="Restaurant Epos System" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/restaurants/" target="_blank">restaurant EPoS system</a> allows them to enter full details that can be customised for special requests. This can be adjusted for taking orders at tables or at a cash register, and the system can be synchronised with hand-held devices that wirelessly interact with the main EPoS point.
<h3>Touchscreen intuitive system</h3>
A touchscreen interface reduces the amount of equipment that needs to be installed, and prompts can be added into the system to ensure that the kitchen staff members get the most accurate information (a popular example of this is asking a customer about how they prefer their steak to be cooked). Whatever the precise set-up of your pricing structure may be, a <a title="Restaurant Epos System" href="https://www.nwbm.co.uk/by-industry/hospitality-industry/restaurants/" target="_blank">restaurant EPoS system</a> can be entirely customised to your own specific needs with its modular layout.
<h3>Integrated chip and pin</h3>
Once an order has been collected, the restaurant EPoS system is integrated with a number of payment methods, such as a cash register or a chip and pin card reader. As soon as the order is complete, the information is electronically transmitted to the kitchen &#8211; there is no need for the time-consuming walk to the catering area to pass a slip of paper to the chef. Staff in the kitchen will appreciate the data analysis features of an EPoS system, as stock can be effectively monitored based upon sales performance. If management or kitchen members notice in advance that certain key lines are selling well, the appropriate action can be taken to ensure that these remain available to boost sales and profit.
<h3>Future proof your restaurant</h3>
<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/03/Resturant1.png"><img decoding="async" class="alignright size-full wp-image-2710" title="Resturant" src="https://www.nwbm.co.uk/wp-content/uploads/2014/03/Resturant1.png" alt="Restaurant" width="200" height="250" /></a>After the installation of a restaurant EPoS system, a café or restaurant has a product in place that is future-proofed in a number of ways, and that makes this type of investment even more valuable. Changes in the nature of your business can be easily programmed into the user interface, and upgraded peripherals can be installed without the need to remove the entire system and start again. If you decide to start offering a loyalty scheme for your customers, that can be administered and operated from the same set-up, and this is just one example of how a restaurant EPoS system can add extra value to a business.
For more information about how an EPoS system could revolutionise your premises, get in touch with North West Business Machines on 01254 881177.
<a href="https://www.nwbm.co.uk/by-industry/hospitality-industry/"><img decoding="async" class="alignleft size-full wp-image-2711" title="Contact us" src="https://www.nwbm.co.uk/wp-content/uploads/2014/03/Footer.png" alt="Contact us" width="600" height="50" /></a>
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Restaurant EPoS System - Revolutionise the Way you Run your Restaurant

After you have decided to make the significant decision to get an <a title="Epos System" href="https://www.nwbm.co.uk/epos-systems/" target="_blank">EPoS system</a> installed from North West Business Machines, the next stage in the process is to put an effective support structure in place.
<h3>Solve EPoS issues quickly and efficiently</h3>
Any kind of issues within an EPoS system can lead to operating delays and lost sales. In the event that things go wrong, such as a user accidentally damaging an element of the system, an effective <a title="Epos Support" href="https://www.nwbm.co.uk/support/" target="_blank">support package</a> can ensure that issues are rectified quickly and efficiently. We have many years of experience in the installation and upkeep of EPoS systems, and we use this to offer our customers a support package that is designed to get your investment operational again as quickly as possible.
<h3>Why choose NWBM?</h3>
We have been family owned and operated since 1971, and we have followed this tradition by setting up our own team of engineers that can be called upon to sort out any EPoS issues when they occur. We offer on-site maintenance seven days a week between the hours of 09:00-21:00, and our customers appreciate this commitment to putting things right in the fastest possible time. Our track record speaks for itself, and 90% of our service calls are dealt with on the same day &#8211; our <a title="Epos Support" href="https://www.nwbm.co.uk/support/" target="_blank">support contract</a> customers also receive priority over regular call outs. We do not believe in outsourcing our technical support operations, while other competitors are taking this step to cut costs, and this ensures that the support offered by NWBM is of the highest quality.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2014/03/Support1.png"><img decoding="async" class="alignright size-full wp-image-2721" title="Support" src="https://www.nwbm.co.uk/wp-content/uploads/2014/03/Support1.png" alt="Support" width="200" height="250" /></a></h3>
<h3>Supporting your business 7 days a week, 24 hours a day, 365 days per year</h3>
Our engineering team understands that problems can occur at any time of the day, and we have an out of hours structure in place that connects telephone calls directly with an engineer. For a number of different issues, our skilled engineers can access your <a title="Epos Support" href="https://www.nwbm.co.uk/epos-systems/" target="_blank">EPoS system</a> remotely from their own location, and this will often be all that is required to rectify the situation. Being able to access your set-up over the Internet means that there is a minimal level of disruption to your business, and an actual visit can also be arranged from the same phone call if it is required.
<h3>Scalable support plans designed around you</h3>
Our service, support and maintenance contracts follow the example that we set out when we install an EPoS system. Our installations are scalable to the exact size of your premises, and our after-sales packages give the same level of flexibility. We believe that every business should have access to an affordable support structure, and as a business owner you will only pay for what you actually need. For one-off service visits, we do not apply a call out charge or any kind of labour costs &#8211; the same applies to visits that take place outside of regular operating hours. 
 
For more information about how North West Business Machines can provide expert levels of support for your EPoS system, you can get in touch. To speak with us directly, you can also call on 01254 881177.
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Protect your Investment with an EPoS System Support Package

Chip and Pin integration is one of the fastest, simplest ways for your business to increase both your efficiency and profitability. An <a title="Integrated Chip and Pin" href="https://www.nwbm.co.uk/" target="_blank">integrated Chip and Pin system</a> is also a great way to improve your customers&#8217; shopping experience. 
<h3>What are the benefits of an integrated chip and pin system?</h3>
The list of advantages goes on: EPoS integration with Chip and Pin will cut down queues, enable contactless payments and completely remove the potential for costly mistakes and misuse. North West Business Machines gives you these advantages on all our <a title="Integrated Chip and Pin" href="https://www.nwbm.co.uk/" target="_blank">Chip and Pin solutions</a> and we&#8217;ll also give your company a tailored solution that is scaled to grow with your business and allows you to adapt to the market as and when it changes.
<h3>Improve efficiency</h3>
Our systems will give you immediate benefits in efficiency. For one thing, EPoS integration with Chip and Pin takes away the need for a fixed phone line connection for your card readers – and cuts out the potential for under ringing altogether. Together with the elimination of the costly mistakes associated with manual transaction entry, this gives you a great opportunity to use your point of sale in more productive ways – you can use this space for promotions and additional sales opportunities while our technology is at work.
<h3><a href="https://www.nwbm.co.uk/wp-content/uploads/2014/02/Quick1.jpg"><img decoding="async" class="alignright size-full wp-image-2646" title="Woman stood at the till" src="https://www.nwbm.co.uk/wp-content/uploads/2014/02/Quick1.jpg" alt="Woman stood at the till" width="200" height="250" /></a>Improve customer experience</h3>
Customers will notice the benefits, too. For one thing, <a title="Integrated Chip and Pin" href="https://www.nwbm.co.uk/" target="_blank">EPoS integration with Chip and Pin</a> means less queues and less of the sort of build-ups that quickly frustrate customers. Then there is the benefit of contactless payments. Contactless payments work especially well in sectors where the average spend is below £10 and the increase in user satisfaction is noticeable. Whether this is because it is a new technology, or simply because contactless payments are an incredibly easy way to take payments, contactless payment is a technology that will put you at the cutting edge of your industry.
<h3>Improve employees experience</h3>
The increase in simplicity and efficiency associated with <a title="Integrated Chip and Pin" href="https://www.nwbm.co.uk/" target="_blank">integrated chip and pin</a> will improve your employees&#8217; work experience as well as that of your customers. The system is more reliable and cuts out some of the stress-causing problems of older technologies, which frees up your employees to deliver better customer relations and also helps to keep on top of sudden surges in footfall. All this feeds back into the smooth running of your business – with reduced waiting times, less room for error and more space for upselling or extra marketing, you can expect your profitability to improve.
Our systems also have a reduced margin of error and simplify sales – our machines generate customer receipts using the POS printer, reducing the need for different types of roll. This will help you to keep your information secure and keeps the customer experience is as smooth and profitable as possible. 
 
North West Business Machines offer cutting edge systems and a high level of service that&#8217;s responsive to your business needs. We&#8217;ll work with you to make sure that you&#8217;ve got the right Epos system and when circumstances or the marketplace change, we&#8217;ll be able to update your system to help your business stay ahead. Call us today on 01254 881177 to learn more about the benefits of <a title="Integrated Chip and Pin" href="https://www.nwbm.co.uk/modules-addons/" target="_blank">integrated chip and pin</a> for your business
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Improve your Customer Experience with Integrated Chip and Pin

Navigating the world of electronic point of sale (EPoS) systems for your business can often be challenging in deciding what&#8217;s best for your operations, and it helps to know what to look out for &#8212; and avoid &#8212; before you start.
<h3>Why do I need an EPoS System?</h3>
<a title="Epos Systems" href="https://www.nwbm.co.uk/">EPoS systems</a> provide a powerful way to organise and run your retail, hospitality or leisure business, handling anything from till transactions to management of stock and even updating your website. That&#8217;s if you choose the right one, a system that can be configured to the way you do things. An inferior, and inflexible, epos system can harm your business by creating negative impressions.
<h3>Choose a long term partner&#8230;</h3>
First off, you need to select a firm that will be your IT partner who will work with you in matters concerning software updates and problems as they arise, including with hardware. You don&#8217;t want a quick sale of an EPoS system and that&#8217;s it, you&#8217;re left on your own to not only figure it all out but fix issues when they happen. Therefore, properly assess the EPoS firm before you buy, and see what long-term services and solutions they provide. You don&#8217;t want to be let down, with your business suffering, if your system goes down and there&#8217;s no one to help. Here at North West Business Machines we provide extensive after care and <a title="Epos System Support" href="https://www.nwbm.co.uk/support/" target="_blank">epos system support</a> tailored to your needs.
<h3>Make sure your EPoS System can be customised</h3>
When you&#8217;ve chosen your EPoS partner, discuss how to customise their systems to your needs. What do you want EPoS to do for you? Perhaps it&#8217;s to more efficiently manage your stock levels, to see how much individual salespeople are ringing through on the till, or maybe you want to reduce customer wait times by making transactions faster. All this and more can be worked into your EPoS system.
<h3>Ask for a demonstration<a href="https://www.nwbm.co.uk/wp-content/uploads/2014/01/Easy-to-Use.png"><img decoding="async" class="alignright size-full wp-image-2600" title="Easy to Use" src="https://www.nwbm.co.uk/wp-content/uploads/2014/01/Easy-to-Use.png" alt="Easy to Use" width="200" height="250" /></a></h3>
After that&#8217;s done, ask your EPoS partner for a demonstration of a system that fits your requirements. This has the advantage of not only letting you see what can be done, but it keeps the salesperson focused on your needs instead of theirs, which primarily is selling systems and pointing out all manner of features that may be irrelevant to your business.
Make sure the software operating the epos system is simple to understand, and use, and that the hardware is a fit. If the software is overly complex and difficult to understand, it&#8217;s not going to work, for you or your employees. It will only create difficulties and trouble that will trip up your business. The software must be user-friendly.
In terms of costs, apart from initial purchase and possible set-up charges, ensure you ask about any additional ones, such as fees for updates and servicing.
If you need anymore information on buying an EPoS system, or you want to talk to an established firm with over 45 years of experience supplying EPoS systems to businesses across the country then give us a call on 01254 881177 &#8211; we&#8217;ll be happy to help.
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What to look for when buying an EPoS System

Need a helping hand this Christmas? Rent an additional till and cash drawer from NWBM to reduce Christmas queues and keep your customers happy!
Christmas can be make or break for retailers and restaurants, and with so much riding on getting it right, there’s no such thing as over-planning. In the store, the perennial problem of customer queues can have a detrimental impact on your Christmas revenues if you fail to plan ahead.
A recent study of 1,344 UK consumers by business services provider Omnico found, on average, customers will wait 5 minutes 54 seconds in a shop queue before they walk out. If you focus on reducing queuing time and preventing customer walk aways you&#8217;ll see compelling benefits to your bottom line.
This is where we come in, we&#8217;re offering all existing customers the opportunity to rent an additional till and cash drawer over the busy Christmas period!
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<li>60 day till and cash drawer rental for one off fee of £495 + VAT</li>
<li>Includes free delivery and installation</li>
<li>Includes full SOFTWARE configuration to match your existing system (Hardware may vary*)</li>
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*If additional hardware is required e.g. printers, scanners etc this will be chargeable
Once the 60 day period is over you can either give the till and cash drawer right back to us, or keep it and pay only £995 + VAT! (If wiring is required this will be a chargeable extra)
Call us on 01254 881177 and speak to a member of our team to order your rental till.

Christmas Rental Tills now Available!

<img decoding="async" class="aligncenter size-full wp-image-2559" title="Aures Sango" src="https://www.nwbm.co.uk/wp-content/uploads/2013/06/sango-header-graphic.jpg" alt="Introducing the Innovative Sango from Aures" width="598" height="345" />
Let us introduce you to the brand new, original, innovative and irresistible Sango till management system – now available at North West Business Machines!
The award winning Sango combines high quality materials, cast aluminum and polycarbonate to create a beautiful and contemporary terminal, totally in line with current design trends and with plenty of free space under the screen – ideal for checkout points that require more room on the desk.
Designed and developed by Aures, Sango is a completely new and original concept.  Fully compatible with all North West Business Machines software. the flat, fully tilting, multi touch LED-technology touch screen with edgeless, capacitive projected technology will really capture yours, and your customer’s imaginations.
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<h3>Other key advantages of the stunning Sango till system include:</h3>
<ul>
<li>Compact, minimal design</li>
<li class="features_pad">Free space under the screen</li>
<li>Several choice of motherboards and processors</li>
<li class="features_pad">High speed performance</li>
<li>Superior 15” quality display</li>
<li class="features_pad">Rigid and stable metal base</li>
<li>Ergonomic screen</li>
<li class="features_pad">Graphic customer display</li>
<li>Available in 7 colours</li>
<li class="features_pad">Fanless EPoS</li>
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To celebrate the release of one of the sexiest EPoS Systems to grace the planet we’re offering some fantastic special offers:
<img decoding="async" class="aligncenter size-full wp-image-2560" title="Exclusive Offer, Buy More, Save More" src="https://www.nwbm.co.uk/wp-content/uploads/2013/06/offer.jpg" alt="Exclusive Offer, Buy More, Save More" width="572" height="165" />
<h3>To learn more about the stunning new Sango or to take advantage of our irresistible offer then call a member of our team today on 01254 881177.</h3>
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Irresistible EPoS from North West Business Machines

<img decoding="async" class="aligncenter size-full wp-image-2537" title="5 Tips to Boost Loyalty" src="https://www.nwbm.co.uk/wp-content/uploads/2013/05/loyalty-header.jpg" alt="5 Tips to Boost Customer Loyalty" width="650" height="287" />
So, you&#8217;ve spent lots of time and money casting your lines, making your catch and reeling them in &#8211; but now you&#8217;ve got the customers, how do you keep them?
Recent research has shown that on average it costs 6 times more to attract a new customer than it does to keep an old one. The high cost of bringing in new business, compared to keeping existing customers happy is undisputed &#8211; so increasing your customer retention can dramatically boost bottom line profits. But how do you do it?
<h3>1. Customer Loyalty Schemes</h3>
<img decoding="async" class="alignright size-full wp-image-2539" title="customer-loyalty-schemes" src="https://www.nwbm.co.uk/wp-content/uploads/2013/05/customer-loyalty-schemes.jpg" alt="Customer Loyalty Schemes" width="316" height="241" />In a competitive market place where customers find it easy to switch supplier &#8211; loyalty schemes are an effective way to increase customer retention &amp; make more money. To increase loyalty you need to recognise and reward your best customers. Loyal customers tend to buy more, and are even willing to pay more in some instances.
Customer like loyalty schemes as they feel like they&#8217;re getting rewarded for giving you their business. When devising a customer loyalty scheme make sure you focus on specific goals, for instance are you looking for repeat business or do you want your customers to spend more?
Above all the scheme should be simple to use and the rewards attractive. The data generated from a loyalty scheme can also be used to improve your long term profitablity. Customer Loyalty Schemes put the spotlight on the behaviour of your customers. They can show you your best customers &#8211; and also your worse.
<h3>2. Focus on Good Customer Service</h3>
<img decoding="async" class="alignright size-full wp-image-2540" title="focus-good-service" src="https://www.nwbm.co.uk/wp-content/uploads/2013/05/focus-good-service.jpg" alt="Focus on Good Service" width="316" height="241" />Good customer service will make your customers feel you care about their custom. Focusing on delivering excellent customer service can boost relationships with your customers &#8211; and keep them coming back time and time again.
Think about the current service you offer your customers, could this be improved? Are your customers served quickly? Are you staff well trained in the importance of customer service?
Bad news travels fast, and if a customer has had a negative experience at your shop then the chances are they&#8217;ll tell their friends about it, worse still they may mention using the medium of social media, and let&#8217;s face it &#8211; that isn&#8217;t good for your business.
Keeping customers happy should mean that actions speak louder than words.
<h3>3. Get To Know Your Customers</h3>
Who are your best customers? What do they value about your business or service? Focusing on your best customers and tailoring your offering to suit them will keep them coming back for more. Customer loyalty is built over time, with consistent attention to your customers needs. If a customer does have a complaint or an issue then make sure you know how to approach them and help them solve their problem.
Understanding customers is the key to giving them good service. Great customer care involves getting to know your customers so well that you can anticipate their needs and exceed their expectations.
<h3>4. Ask for Feedback</h3>
<img decoding="async" class="alignright size-full wp-image-2541" title="ask-for-feedback" src="https://www.nwbm.co.uk/wp-content/uploads/2013/05/ask-for-feedback.jpg" alt="Ask for Feedback" width="316" height="241" />Asking your customers&#8217; opinions demonstrates to them that you&#8217;re interested in what they think and that you want to keep them happy. Existing customers are one of your most valuable assets so it pays to listen to them and keep them content.
You should give current customers the opportunity to tell you not just what they think of your products and services, but what else they would like to buy from you or what changes they would like to see in the services you offer. You could be missing out on new sales opportunities, and it&#8217;s also a great way to keep your exsiting customers happy and loyal to you.
<h3>5. Keep in Touch</h3>
Don&#8217;t assume your customer knows about all your offers and services. Keep contact with your customers mind through email campaigns, leaflet drops etc to ensure you&#8217;re always at the forefront of their mind.
Keeping in touch with your customers is another way to make them feel valued and help build your customer relationship with them &#8211; improving loyalty and customer retention. Also, make sure customers can easily contact you if problems or issues arise.
<h3>How can NWBM Help Boost Customer Loyalty?</h3>
So, you&#8217;ve read our top tips on boosting customer loyalty, but where do we come in? If you don&#8217;t have the software in place to devise customer loyalty schemes then we can help. Our <a title="Loyalty Software" href="https://www.nwbm.co.uk/modules-addons/">loyalty software</a> allows you to run multiple loyalty schemes to boost customer retention and satisfaction. Maybe you want to give your customers points every time they make a purchase? Or perhaps you want specific promotions, tailored only to your best customers? Our <a title="Loyalty Software" href="https://www.nwbm.co.uk/modules-addons/">loyalty software</a> is flexible and powerful enough to give you a multitude of options.
As well as loyalty software, we can also provide fast, powerful and reliable <a title="Epos Systems" href="https://www.nwbm.co.uk/industry/retail/">epos systems</a> to increase speed of service, cut down on costly pricing mistakes and provide you with detailed stock and sales reports. Freeing up more of your time to focus on what matters &#8211; your customers!
For more information how how we can help you boost your customer loyalty give us a call today on 01254 881177.

Five Tips to Boost Customer Loyalty

<img decoding="async" class="aligncenter size-full wp-image-2515" title="intuitive-retail-header" src="https://www.nwbm.co.uk/wp-content/uploads/2013/04/intuitive-retail-header.jpg" alt="Would your business beneft from an automated system?" width="650" height="287" />
Streamline your business operations, increase your profitability and improve your stock management with a retail EPoS system from North West Business Machines.
North West Business Machines are a leading retail EPoS systems provider to companies nationwide. Whether your business interests lie in fashion, DIY or home furnishings our retail EPoS systems have the right mix of features to satisfy your exact business need.
We’ve worked closely with retailers since 1971, understanding their business and providing the right retail EPoS system to suit their needs and their budget. Ask yourself if you would benefit from automating your system? Would your processes be more streamlined? If you currently have a manual system, how long does it take to keep your stock up to date?
If you’re spending time manually updating stock and generating reports it might mean that you have insufficient time to dedicate to providing your goods or services to your existing clients. It is very important that your time is spent wisely, because in business time really is money.
<h3>What are the Benefits of Retail EPoS Systems?</h3>
So, just what are the benefits to me of having an automated retail EPoS systems?
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<div class="features_mid">
<h3>Key Features and Benefits</h3>
<ul>
<li>Point of sale Tills 
with robust, fast, intuitive touchscreens</li>
<li class="features_pad">Wireless Handheld Stocktaking 
saves time and staff resources.</li>
<li>Fast &amp; Accurate Scanning 
avoid time spent on costly mistakes with fast &amp; accurate scanning.</li>
<li class="features_pad">Large Preloaded Product Database 
for comprehensive real-time product information including stock levels.</li>
<li>Complete Customer Loyalty 
for increased customer service and to encourage repeat business</li>
<li class="features_pad">Full Stock Control 
including the facility to use hand-held terminals for stock taking.</li>
<li>Customer Accounts 
including loyalty and full transaction history</li>
<li class="features_pad">Complete Reporting Suite 
to stay in control of your stock and sales at a glance.</li>
<li>Speedier Service 
No more long queues and unhappy customers</li>
<li class="features_pad">Full Catering Functionality 
Our system can handle both retail &amp; catering at the same time.</li>
<li>Graphical Touchscreen Interface 
Control your retail operations at the touch of a button</li>
</ul>
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<h3>Do I Need a Retail EPoS System?</h3>
<a class="cboxElement" title="Example off Off License System" href="https://www.nwbm.co.uk/wp-content/uploads/2011/08/offlicense.jpg" rel="lightbox[uniqueID|filename]"><img decoding="async" class="alignright size-medium wp-image-1421" title="Example off Off License System" src="https://www.nwbm.co.uk/wp-content/uploads/2011/08/offlicense-thumbnail.jpg" alt="Example till system" width="300" height="238" /></a> Better stock control is often one of the most cited benefits of our retail EPoS systems.
An EPoS system can help you reduce stock levels by maintaining up to date stock information and generating purchase orders automatically. It also allows you to identify slow and fast moving items and price them accordingly. For instance, if a particular item is flying off the shelves then adding a few pence to the product could be a wise move. Similarly, your slower moving stock may be too pricey and you can reduce the price accordingly.
A retail EPoS system allows you to base your business decisions on fact, rather than conjecture. Whether you want to measure the result of extending your opening hours, find out your busiest times and measure the impact of moving products around the store – a retail EPoS system will give you a real insight into your business.
Saving time is another big plus when it comes to switching to a retail epos system, if your products are bar-coded you won’t have to price them all individually – you can also save time at the checkout, as scanning a barcode is quicker than putting it in manually.
<a href="/products/complete-epos-solutions/"><img decoding="async" class="aligncenter size-full wp-image-2518" title="complete-epos-solutions" src="https://www.nwbm.co.uk/wp-content/uploads/2013/04/complete-epos-solutions.jpg" alt="Complete EPOS Solutions" width="650" height="287" /></a>
Whatever your business, North West Business Machines boast in house support, highly skilled, experienced engineers and a warm and friendly team who are on hand to provide advice and technical support on your retail EPoS system to ensure you get the most out of your EPoS solution.
For more information or to book a demo, call a member of our team on 01254 881177.
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Intuitive Retail EPoS Systems - Is it for me?

Our intuitive EPoS system for bars, nightclubs and restaurants help your staff meet your customers needs more easily. Whether it’s a simple drink request or a large complicated order for a group our fast and efficient EPoS systems for bars, nightclubs and restaurants are flexible and packed with convenient restaurant features which increase efficiency and reduce staff costs.
Not only this, our EPoS systems for bars, nightclubs and restaurants also provide unparalled control for your business. Our modern EPoS systems for bars, restaurants and nightclubs can be programmed to your exact specifications to suit individual locations. Many of our tills can also be coloured co-ordinated to suit your décor or environment!
In a fast paced, busy environment mistakes by staff are easy to make – leading to unnecessary wastage of stock and ultimately loss of profit.  Our durable, reliable EPoS systems for bars, nightclubs and restaurants ensure your customers get the speedy service they expect – whilst you get the inventory and cash accountability you need.
One of the best and most popular features of our EPoS system for bars, nightclubs and restaurants are the fantastic promotions the till allows you to easily set up and manage. In these difficult financial times everyone is looking for a good deal and promotions in your bar or restaurant is just one of the areas where a modern EPoS system can really come into play. Set up special offers such as buy one get one free, happy hour or two for ones to really entice those customers and keep them coming back time after time. The promotions can be programmed to start any time of the day – giving you more free time to focus on what really matters – keeping your customers happy!
A new EPoS system for your bar, nightclub or restaurant will make a real impact on your business’ profitability and staff productivity, as well as making sure customers are served quickly and efficiently. For more information on our EPoS systems for bars, nightclubs and restaurants or to book a demo call us on 01254 881177 .

Increase Profitability with an EPoS System for Bars!

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So, Christmas is over and another year begins, with many business owners looking to start the year as they mean to go on with a new outlook, new targets and, more importantly increased sales figures. Whilst it can prove difficult, not to mention expensive to make the necessary adjustments required to increase revenue, (expensive marketing campaigns, long winded promotions etc), one step you can take that will make a huge difference to your bottom line is to install a new EPoS system.
<img decoding="async" class="alignright size-full wp-image-1201" title="Industry-Page-Inner-Right" src="https://www.nwbm.co.uk/wp-content/uploads/2011/08/Industry-Page-Inner-Right.jpg" alt="Get a New Epos System" width="300" height="254" />At <a href="/">North West Business Machines</a> we have over 45 years experience of supplying the very best EPoS systems to businesses throughout the country and we have noticed first hand the huge difference they can make to the organisation, levels of customer service and the overall success of any business that has one. This is due in most part due to the increased efficiency that comes with having an EPoS system on board.
You see an EPoS system is more than just a fancy, flash looking till, (although admittedly they do very much look the part), an EPoS system can completely streamline your business from top to bottom as every aspect of your company affairs can be accessed at the touch of a button from one central point of command. 
While this makes the running of your business much easier, it will also lead to much improved financial gains as it allows you to better utilize your staff, increase your levels of customer service, (therefore increasing the chances of repeat business) and enable you to keep a thorough, itemized and highly accurate check on your stock, (from best/worst sellers to up to the minute stock levels).
7 ways in which an EPoS system can make a real difference to your business: 
• Graphical Touchscreen Interface – allows you to control your retail operations at the touch of a button. 
• Fast and accurate scanning – helps save time and money by eliminating costly errors. 
• Complete customer accounts – including loyalty and full transaction history which encourages repeat business. 
• Full stock control – includes wireless, handheld stocktaking which saves time and staff resources. 
• Large, preloaded product database – enabling comprehensive, real-time product information to be accessed in an instant. 
• Complete reporting suite – allows you to stay in control of your stock and sales levels at a glance. 
• Full catering functionality – our systems can handle both retail and catering at the same time.
So instead of faffing about blindly as your business pulls you from pillar to post, (and faffing is the correct industry terminology for it) and thinking to yourself that there must be an easier way of doing things&#8230;there is. Instead of your business controlling you, it’s time for you to take control of your business by investing in a new EPoS system.
If you’re worried that your business may not benefit from having a new EPoS system or you think it may be too expensive for your operation then fear not; having helped clients of all sizes in every possible sector for many years we are able to tailor our retail systems and services to match your individual requirements and budget. It is vital for businesses in today’s economic climate to try and eek out every little advantage possible in order to attain success in the marketplace, installing a new EPoS system could be the difference between starting the year off with a bang or a whimper.
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New Year - New EPoS System

<img decoding="async" class="aligncenter size-full wp-image-2393" title="feature-rich" src="https://www.nwbm.co.uk/wp-content/uploads/2012/12/feature-rich.jpg" alt="Feature Rich Cashless Catering System" width="650" height="287" />
North West Business Machines can supply the very latest cost-effective cashless catering systems to help schools, colleges and other businesses with a catering function that requires cashless payments.
Our <a title="Cashless Catering" href="https://www.nwbm.co.uk/modules-addons/">cashless catering systems </a>enables you to serve customers in a much more efficient manner, meaning that queuing times are dramatically reduced and therefore customer satisfaction is far higher than would normally be the case with more traditional cash tills.
What makes <a title="Cashless Catering" href="https://www.nwbm.co.uk/modules-addons/">cashless catering systems</a> so appealing is the fact that you can store an unlimited amount of customer information on them, meaning that every single one of your users can be quickly accessed on the database with the minimum of fuss. An additional benefit of our cashless catering systems is that all the information housed is secure and anonymous, meaning that those on free school meals don’t feel stigmatised as a result of any information being made public.
<a class="cboxElement" title="Example of a Sports Clubs System" href="https://www.nwbm.co.uk/wp-content/uploads/2011/08/sportsclubs.jpg" rel="lightbox[uniqueID|filename]"><img decoding="async" class="alignright size-medium wp-image-1392" title="Example of a Sports Clubs System" src="https://www.nwbm.co.uk/wp-content/uploads/2011/08/sportsclubs-thumbnail.jpg" alt="Example till system" width="300" height="238" /></a>
In order to make the process as streamlined and efficient as possible, our <a title="Cashless Catering" href="https://www.nwbm.co.uk/modules-addons/">feature rich cashless catering systems</a> come with an advanced reporting function, meaning that all the important information, such as point of sale transactions; customer card status reports, average spend, cash loader/cash declaration and a daily free entitlement planner can all be accessed at lightening speeds if necessary.
With a flexible range of payment collection methods, <a title="Cashless Catering" href="https://www.nwbm.co.uk/modules-addons/">cashless catering systems</a> from <a title="Home" href="https://www.nwbm.co.uk">North West Business Machines</a> allow any catering establishment that employs cashless payments to do so quickly, efficiently and more accurately than ever before. With many years experience in our locker we specialise in helping businesses operate in a more productive manner and our <a title="Cashless Catering" href="https://www.nwbm.co.uk/modules-addons/">cashless catering system</a> will help you do just that, putting an end to the lengthy and laborious processes that used to be the norm at meal times.
<a title="Contact Us" href="https://www.nwbm.co.uk/contact/">Contact us</a> for More Information or to <a title="Book a Demo" href="https://www.nwbm.co.uk/book-a-demo/">Book a Free Demo</a>

Feature Rich Cashless Catering Systems

<img decoding="async" class="aligncenter size-full wp-image-2292" style="box-shadow: 0px 0px 2px #333333;" title="nwbm-christmas-header" src="https://www.nwbm.co.uk/wp-content/uploads/2012/11/nwbm-christmas-header.jpg" alt="Make the Most of the Christmas Rush" width="660" height="300" />
So we’re building up to what is probably the busiest period of the year for those in the leisure, hospitality and service industries. It is vital that everything works as it should during busy holiday periods in order for you to fully satisfy your customers and maximise your profit margins. The last thing you need when you’ve got lots of customers wanting to spend big is for your EPoS system to suddenly break down, massively affecting your service patterns and leaving you with many unhappy customers that will take their business elsewhere.
EPoS systems use software and it is widely known that software based products tend to be upgraded at least twice a year. This means that if your system is older than that and hasn’t been serviced or upgraded then you’re missing out on a whole host of features that will help your business run more efficiently than ever before. Doing this can also prevent the nightmare situation of your EPoS system breaking down at the worst possible time.
But it doesn’t just stop with your EPoS system being as up to date as possible; you need to ensure that all avenues are covered. It’s all well and good if your equipment is firing on all cylinders but what happens if during the rush hour you run out of till rolls or ribbons? Quite simply you need to be fully prepared for every eventuality to ensure you aren’t left behind in the race for holiday trade at its height.
<img decoding="async" class="alignright size-full wp-image-2297" title="uptoit" src="https://www.nwbm.co.uk/wp-content/uploads/2012/11/uptoit.jpg" alt="Is your till up to the Job?" width="215" height="260" />Leaving your epos system as it is, without being serviced or upgraded when it is getting on in years is the retail industry version of sticking your fingers in your ears and shouting, ‘la la la la la’ at the top of your voice hoping in the hope that nothing bad will happen. Sod’s law, (which every business owner has experienced at some point or other) dictates that if something can go wrong then it will&#8230;and at the worst possible time to boot.
At North West Business Machines we can see to it that not only will this not happen, but that your business flourishes during holiday season by ensuring your EPoS system is in peak working order and more than able to handle the influx of customers flocking through the door. From a simple service or upgrade, to delivering you a state of the art EPoS system with all the bells and whistles that come with it, we will make sure you have the ability to thrive during the most hectic shopping periods.
Do not make the mistake of thinking that you’ll get by without incident or that you can’t afford the cost of an upgrade or service. The fact of the matter is that if things do go wrong, the loss of earnings due to longer queues, or customers shopping elsewhere due to poor service far exceeds that of a service or upgrade. When faced with this information the question is can you afford not?
At North West Business Machines we have been providing the ultimate in EPoS software and customer support for many years; helping businesses succeed by ensuring that the worst doesn’t happen. As the proverb states, ‘A stitch in time saves nine’ - now is the perfect time to service or upgrade your EPoS system in order to gain an all important edge on your competitors.
<a title="Contact Us" href="https://www.nwbm.co.uk/contact/"><img decoding="async" class="aligncenter size-full wp-image-2295" title="contact-us" src="https://www.nwbm.co.uk/wp-content/uploads/2012/11/contact-us.jpg" alt="Contact Us" width="660" height="75" /></a>

TIP: Don't leave Your New Epos System until the Last Minute!

Having a regular customer base is key to the survival of any business. Of course attracting new customers contributes to business growth, but keeping your regular customers happy is critical to maintaining a vibrant, healthy business. At North West Business Machines our loyalty software module can help you boost sales and profitability by enabling you to retain a strong and loyal customer base; giving you a much needed advantage over your competitors. 
<img decoding="async" class="alignright size-medium wp-image-1418" title="cards" src="https://www.nwbm.co.uk/wp-content/uploads/2011/09/cards-300x198.jpg" alt="Customer loyalty" width="300" height="198" />Our state of the art loyalty software system allows your customers to collect points every time they make a purchase. The more points they accrue, the more you can reward them with special offers on chosen products. How your customers redeem their points is up to you; it can be done either in real time at the point of sale terminal or via vouchers sent directly to the customer’s home. Over time, as your customer makes his/her purchase and swipes their loyalty card, a profile of their spending is built up. 
This allows you to target certain promotions to specific customers; encouraging them to shop more often, increase their spending and retain their loyalty. It’s not rocket science but it works; if customers feel they are being treated well and offered incentives to buy then they will regularly return through the door. Drawing more customers back gives you repeat business and thus enables growth. 
Our loyalty software can also enable you to further analyze customer data and help you implement a series of sophisticated marketing methods, whereby you target your customers via email and sms campaigns. Loyalty works both ways; keeping in regular contact with your customers is a way of informing them that they are greatly appreciated and highly valued, which in turn encourages them to remain equally as loyal to you. 
That way, everyone’s a winner.

Benefits of Loyalty Software

<a href="https://www.nwbm.co.uk/wp-content/uploads/2012/09/self-service-checkout.jpg"><img decoding="async" class="alignright size-medium wp-image-2232" title="Self Service Checkouts" src="https://www.nwbm.co.uk/wp-content/uploads/2012/09/self-service-checkout.png" alt="Self Service Checkouts" width="378" height="269" /></a>Self service checkouts are becoming more popular over recent years amongst businesses wanting to increase customer choice, increase the speed and quality of customer service or indeed save money by requiring less staff.
Shopping, for most people, (and we’re not necessarily referring to shopaholics here) is an exercise in buying products in the most efficient and speedy manner as possible.  Long queues in checkout lines are a huge turn off for consumers; in many cases leading to customer walk outs.  No, most of your shoppers want to spend more time doing the things they enjoy in life.  Self service checkouts from North West Business Machines allow you to give your customers the kind of convenient experience they crave; as a result they’ll be eternally grateful and are more likely to return, giving you repeat business.
Our fantastic range of self service checkouts are simple to use and extremely durable; meaning they are highly resistant to the type of damage that comes with regular usage, (breakages, heavy hands, French stick attacks from irate customers).  
At North West Business Machines our self service checkouts are operated on pole mounted touch screens, which operate the GPoS software located on concealed Poseo base units.  Customers are guided through their transactions by tailored GPoS screens, whereby they scan the barcodes of the products they have purchased and then make payment using chip and pin terminals.
Some of the benefits of self service checkouts include:
<ul>
<li>Simple and convenient to use</li>
<li>Less labour costs due to the reduction of manned checkouts</li>
<li>Increased levels of customer service</li>
<li>Wider customer choice</li>
<li>A happier environment in which to work</li>
</ul>
All the research and information shows that if shoppers are happy with their overall experience they’re much more likely to return.  So it’s pretty obvious; make the experience easier for them and you’ll reap the rewards.  At North West Business Machines we provide a complete range of self service checkouts that make things easier for your customers and lead to a more streamlined and effective business.
For more information on how self service checkouts can boost your business’ efficiency and profits then give us a call today on 01254 881177.
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Improve your Customer Service and Boost Efficiency by Installing Self Service Checkouts

Over the past few years I’ve been struck by how difficult many people find it to manage both the online and instore sides of their business.  Balancing both of these avenues of business can turn the most placid of characters into a raving lunatic, with multiple sales and stock levels causing confusion and taking up time and energy that could be put to much better use.  I am happy to inform you that there is in fact a solution to all of these problems.
<a title="Ecommerce Integration" href="https://www.nwbm.co.uk/modules-addons/">EPoS Connect</a> will streamline your business operations and seamlessly connect your <a title="Epos Software" href="https://www.nwbm.co.uk/modules-addons/">EPoS System</a> with your Ecommerce website, enabling you to have all the information you need at one central point of command.  Using <a title="Ecommerce Integration" href="https://www.nwbm.co.uk/modules-addons/">EPoS Connect</a> removes the stumbling blocks and pitfalls that come with managing 2 different sets of stock, sales and finances.  It also has the added benefit of reducing man hours and staff overheads, meaning that you can spend more time growing the business, (or if you’d prefer, more time enjoying life&#8230;which we could all do with if we’re honest).
<img decoding="async" class="alignright size-full wp-image-2086" title="ecommerceintergration" src="https://www.nwbm.co.uk/wp-content/uploads/2012/08/ecommerceintergration.jpg" alt="Epos Connect - Seamless Integration" width="298" height="229" />Anyway, back to business for a second. <a title="Ecommerce Integration" href="https://www.nwbm.co.uk/modules-addons/">EPoS Connect</a> integrates your website with every other part of your business, meaning everything you need to know is all there at the touch of a button.  No more nights sat in a quagmire of paperwork, with facts and figures staring at you from every direction, wishing you could just switch off and go to bed.  Instead you can feel safe in the knowledge that all the facts and figures are there in the one place, easy to access without any problems.
I have had the pleasure of installing North West Business Machines’ EPoS Connect system to businesses of all sizes and have seen the difference it makes to those businesses, as well as the lives of the people that run them.  If you are thinking of branching out into online sales North West Business Machines can offer you a fully integrated, bespoke service that removes all the hassle and worry of operating multiple channels of your business, making the running of your business a great deal easier.  Our creative design team are a highly experienced and talented bunch of folks capable of designing stunning looking Ecommerce websites tailored to your specific requirements.
Here is the bit where I stop waffling on and impress you by explaining exactly how EPoS Connect can help your business.  The benefits are:
<ul>
<li>Central Control &#8211; of products, price and stock eliminates time spent updating two systems and allows you to run your business more efficiently</li>
<li class="features_pad">Real Time Stock Control for your Website and EPoS System &#8211; If you sell something instore, your website will automatically be updated ensuring you don&#8217;t disappoint customers by selling something you no longer have in stock</li>
<li>Real Time Reporting &amp; Sales Analysis &#8211; Fast access to sales figures both online and instore, allowing you to keep abreast of your business trends</li>
<li class="features_pad">Feature rich EPoS &amp; Ecommerce System &#8211; Integrate your two channels using EPoS Connect without sacrificing any other features of either system</li>
<li>A Bespoke Solution &#8211; The needs of each business are different.  Our EPoS Connect integrations are tailored to suit each businesses needs and requirements</li>
<li class="features_pad">Centralised Re-Ordering &#8211; Speed up the re-ordering process with centralised re-ordering from one system</li>
<li>Ecommerce Order Processing &#8211; Your EPoS System is automatically updated with any online sales allowing you to see total sales at a glance</li>
</ul>
So there you have it, <a title="Epos Connect" href="https://www.nwbm.co.uk/modules-addons/">EPoS Connect</a> is ideal for anyone looking to cut out all the stress and hassle that comes with dealing with online and offline sales.  At North West Business Machines we will streamline your business operations seamlessly, saving you a great deal of time and allowing you to sit back and count your money.
For more information on how EPoS Connect can help you streamline your business processes call us on 01254 881177 today!
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Streamline sales with EPoS to Ecommerce Integration from NWBM

<img decoding="async" class="alignright size-full wp-image-2027" title="Get your Epos System Installed Early" src="https://www.nwbm.co.uk/wp-content/uploads/2012/07/bar.jpg" alt="Get your Epos System Installed Early" width="378" height="300" />Starting up a new business in the current economic climate is proving more difficult than ever.  One way in which to increase the chances of your business’ success is to get an EPoS system installed.  Failure to do so will not only make the day to day running of your business that much harder, it can also end up costing you unnecessarily. If you really want your business to hit the ground running then you need it in place early.
I often get called out to sites by new businesses on the lookout for an EPoS system.  More often than not we find that business owners leave this issue to the very last minute, spending pretty much their entire budget on everything but the kitchen sink, (sometimes even the kitchen sink) giving no thought at all to their EPoS system until it’s too late.   As a result they end up buying a cheaper, more traditional till that, while more affordable, just isn’t suitable for the effective running of a modern, successful business.
Now I’m not averse to a little nostalgia, after all a traditional till adds character.  However it will do nothing to help you monitor your business operations, address issues quickly and efficiently or contribute to the day to day running of your business in any way.  We can provide you with an epos system that can do all of these things, saving you time and money and leading to a more successful business.  Your EPoS solution is the one single tool that when used correctly will ensure that you make the right business decisions all of the time&#8230;decisions that will guarantee the sustainability of your business.
By investing in EPoS you can:
<ul>
<li>Maximise revenue and profits – An EPoS system allows you to serve customers extremely quickly and accurately, thus optimising the speed of your service and increasing productivity. On screen sales prompts can also help staff direct customers towards the products with the greatest margins. Real time reporting allows you to react instantly to business demands and manage the business accordingly, either by altering prices, the re-ordering of stock or adjusting staffing levels.</li>
<li>Limit Theft –Our EPoS solutions will give you all the information you need to tightly mange your cash and stock. Stock Countdown allows you to keep a close eye on high value items.  Also, integration with CCTV can reduce the likelihood of theft even further.</li>
<li>Save Money on purchases – See best and worst sellers at a glance, making it easier to order the right products and put an end to needless purchases.</li>
<li>Increase Efficiency – With accurate, timely reporting, precise stock control, and automated promotional shifting you, your business &amp; your staff will be working at maximum efficiency.</li>
</ul>
So, with the Olympics upon us, make your business run like a gold medal winning Olympic athlete and get your EPoS system in early enough to make a difference.  It could be the distinction between your business making a slow start or coming out of the blocks flying!
<img decoding="async" class="alignright size-full wp-image-1260" title="cashless-catering" src="https://www.nwbm.co.uk/wp-content/uploads/2011/10/cashless-catering.jpg" alt="cashless catering" width="300" height="300" />As well as making sense from a business standpoint, there are also practical reasons why early installation of your EPoS system is a must.  For example leaving it to the last minute will give you less time to train your staff on how to use all the features to maximise efficiency and profitability, thus hindering your chances of a fast start.  What you also need to take into account are the wiring and electrics of your new epos system.  If your business is based in a new or refurbished site, early installation allows all the necessary cables to be correctly located and carefully positioned so as not to spoil the aesthetic of your premises.
So, I wish you the best of luck with your new business venture&#8230;just don’t forget about your EPoS system!
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Install your EPoS System early to boost sales &#038; maximise profits

Heavy discounting and promotions at retail stores have helped pull in cash-strapped consumers and push up retail sales last month, official figures show.
Retail sales volumes increased 1.4% in May the Office for National Statistics (ONS) said. City analysts had only expected a rise of around 0.8%.
In store promotions are probably the best tool for increasing footfall and sales as well as clearing end of line stock. North West Business Machines EP<a title="Epos Systems" href="https://www.nwbm.co.uk/epos-systems/">oS systems</a> enable retailers to offer different promotions for different situations &#8211; including Happy Hours, Buy One Get One Frees, Multi Buys, Cheapest Free and many more.
<img decoding="async" class="alignright size-full wp-image-1418" title="cards" src="https://www.nwbm.co.uk/wp-content/uploads/2011/09/cards.jpg" alt="Loyalty Cards" width="319" height="211" />With consumers feeling the pinch, it&#8217;s more important than ever that retailers react to this by offering tailored promotions and special offers to draw customers through the door. Utilising North West Business Machines <a title="loyalty software" href="https://www.nwbm.co.uk/modules-addons/">loyalty software</a> allows you to improve your stores profitability and obtain an advantage over your competition by drawing more customers back to your store via tailored promotions and special offers.
&nbsp;
Our intuitive <a title="loyalty software" href="https://www.nwbm.co.uk/modules-addons/">loyalty software</a> system allows consumers to collect points each time they make a purchase, over time with each swipe of their loyalty card a profile of the customers spending is built up. Using this data you can identify their spending habits — e.g. frequency of visits, time of visit, day of visit etc and use this information to target specific groups of customers with relevant marketing promotions. This allows retailers to develop specific promotions to specific customer groups which help increase their spending and encourage them to shop more often.
<h3>Benefits of Loyalty Software from NWBM includes:</h3>
<ul>
<li>Keep your customers loyal with incentives relevant to their interests and spending habits</li>
<li>Increasing your footfall leading to more sales and higher profits</li>
<li>Marketing initiatives increase customer retention whilst still attracting new customers</li>
</ul>
<a title="Book a Demo" href="https://www.nwbm.co.uk/book-a-demo/"><img decoding="async" class="alignleft size-full wp-image-1673" title="show_me_button" src="https://www.nwbm.co.uk/wp-content/uploads/2012/01/show_me_button.png" alt="Contact us" width="165" height="44" /></a>
Find out more about loyalty software from North West Business Machines, or to book a demo of our loyalty software why not give us a call today on 01254 881177, or fill out our <a title="Contact Us" href="https://www.nwbm.co.uk/contact/">online enquiry form</a>.
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In Store Promotions Help Push Up Retail Sales

<img decoding="async" class="aligncenter size-full wp-image-1904" title="jubilee-header" src="https://www.nwbm.co.uk/wp-content/uploads/2012/05/jubilee-header1.jpg" alt="Queens Jubilee Epos System" width="670" height="270" />
There is little doubt that Aures have made a big impression with their unique range of Posligne coloured EPoS systems.
Now North West Business Machines are offering the state of the art Posligne EPoS System for just £1952 + VAT &#8211; saving you over 20%!
The goal of the Posligne concept is to “put the cash desk area back at the heart of POS atmosphere, decor and brand image”. Retailers and restaurateurs are fully embracing the unique styling and interchangeable colours of the Posligne range of tills.
The state of the art Posligne Odysse EPoS System is now just £1952 + VAT, and comes fully loaded with the following features:
<div class="features">
<div class="features_mid">
<h3>Features:</h3>
<ul>
<li>15 inch touch screen</li>
<li class="features_pad">Variety of colour trims available</li>
<li>Epos software</li>
<li class="features_pad">Receipt printer</li>
<li>Cash drawer</li>
<li class="features_pad">Two line customer display</li>
<li>Full customised configuration</li>
<li class="features_pad">Delivery &amp; on site installation</li>
<li>12 month (7days a week) remote support</li>
</ul>
</div>
</div>
To find out more about our Union Jack themed Posligne Odysse EPoS System call us on 01254 881177, or book a demo!
[contact-form 5 &#8220;Book A Demo &#8211; Posligne Promo&#8221;]
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Commemorate the Queens Jubilee Year with a Union Jack Themed EPoS!

<img decoding="async" class="alignleft size-full wp-image-1890" style="margin-bottom: 20px;" title="tik-tap" src="https://www.nwbm.co.uk/wp-content/uploads/2012/05/tik-tap1.jpg" alt="Tik Tap Promotions" width="660" height="350" />
Contactless mobile coupon and voucher redemption at point of sale – brought to you by TikTap (the chaps who designed Orange Wednesdays) and coming soon to a high street near you!
“I’ve lost my loyalty card”, “I wish I’d have known you were running that offer!”, “What a great deal – shame I missed it!”&#8230; Sound familiar? Everyday thousands of consumers are missing out on your deals and special offers simply because they didn’t know about it.
In fact, 33% of UK consumers don’t fully utilise coupons/vouchers and loyalty programmes because they forget to carry the cards or vouchers, and 36% don’t understand their loyalty scheme entitlements.
TikTap has been designed to solve this problem and gives merchants the ability to offer multiple, local everyday deals, coupons and vouchers which consumers simply select through an app and redeem in store via their mobile phone.
Tell me more&#8230;.
The TikTap pod connects directly to most mainstream EPoS systems and is compatible with all Android and IOS mobile devices. Merchants can offer multiple coupons and vouchers, which consumers redeem in store through their own mobile phone!
<div class="features">
<div class="features_mid">
<ul>
<li>Delivered through an exclusive plug and play pod</li>
<li class="features_pad">Compatible with all NWBM EPoS Systems sold in the last ten years</li>
<li>Simple to install – NWBM have partnered with TikTap to ensure smooth support where required</li>
<li class="features_pad">Simple admin platform allows merchants to uploads multiple promotional offers</li>
<li>Validated redemptions enable reduced marketing expenditure and provide a more measurable and greater return on investment.</li>
<li class="features_pad">Coupons and vouchers are stored in a mobile wallet and when redeemed in-store generate real-time and purchase transaction data to help merchants create better and more relevant offers.</li>
<li>Collects and collates redemption and transaction data to enable you to change and adapt offers to suit stock levels, the market and customer need.</li>
</ul>
</div>
</div>
There is no requirement for expensive software upgrades or purchases. The coupons/vouchers are issued to the customer through a smartphone app and are redeemed by tapping the phone on the pod as the point of sale, removing the need for paper vouchers or any further interaction with the till.
TikTak is coming very soon to a High Street near you, to find out how you can benefit from TikTap contact us today on 01254 881177.
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Multiple, local, everyday deals - at the touch of a button!

I am writing to thank you and all the team at North West Business Machines for your ongoing support and exceptional service levels. You have worked with us for nine years and as a result of your high levels of service and ability to solve problems all of our EPOS systems are now supplied and maintained by you. NWBM’s exceptional knowledge of the machines you supply has often resulted in significant savings to us. Your assistance is greatly appreciated and we look forward to using you to install our next EPOS system this summer. Please pass on my thanks to all of the team.

Homfray Hotels

<blockquote>I am writing to express my appreciation of the continued support to which you are providing since the installation of our new Epos, all singing, all dancing till.
As you were aware this was our first venture into retail and both my Fiancée and I have been very impressed with the guidance and advice that you have given.
From purchasing the right machine for our business and the training provided necessary to understand it, you obviously appreciate and understand the need to ‘Hand Hold’ until such times that your customer is comfortable as to how it all works. The level of support that your company and you personally have given has been exemplary.
I would have no hesitation in highly recommending North West Business Machines to any new or existing companies and I will certainly be contacting you as our business develops.</blockquote>

Pulse of Purfumery

There is little doubt that Aures have made a big impression with their unique range of Posligne coloured EPoS systems.
The goal of the Posligne concept is to “put the cash desk area back at the heart of POS atmosphere, decor and brand image”. Retailers and restaurateurs are fully embracing the unique styling and interchangeable colours of the Posligne range of tills.
One of our customers, who runs Miss Matildas Boutique &#8211; a successful store based in Preston &#8211; was over the moon with her red and white Posligne till:
“It was important to me that the interior of my shop looked stylish, I’d already decided on a red/white colour theme and had spent ages trying to find various red and white items and deco which would fit well with the interior. When North West Business Machines told me I could also have a red and white till I was overjoyed! The till fits in perfectly with the rest of my boutique &#8211; it really was the icing on the cake” Emma, Miss Matildas Boutique
Our state of the art Posligne Odysse EPoS System is now just £2000 + VAT, and comes fully loaded with the following features:
<div class="features">
<div class="features_mid">
<h3>Features:</h3>
<ul>
<li>15 inch touch screen</li>
<li class="features_pad">Variety of colour trims available</li>
<li>EPoS software</li>
<li class="features_pad">Receipt printer</li>
<li>Cash drawer</li>
<li class="features_pad">Two line customer display</li>
<li>Full customised configuration</li>
<li class="features_pad">Delivery &amp; on site installation</li>
<li>12 month (7days a week) remote support</li>
</ul>
</div>
</div>
With the constant reminder of ‘recession’ hanging over our heads, retailers who previously paid little attention to colours and designs, now see these as a key concern as retailers compete to be ‘the best’ in a tough economic market. Brand identity and audience perception are becoming a big issue for retailers, and many see the design, colours and ergonomics of their IT equipment and epos systems as crucial components of the sales environment.
To take advantage of this great offer, or to <a title="Book a Demo" href="https://www.nwbm.co.uk/book-a-demo/">book a demo</a> call us on 01254 881177.
[contact-form 5 &#8220;Book A Demo &#8211; Posligne Promo&#8221;]
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Aures brightens up POS with its Posligne range

Established in 1984 as the subsidiary of Uniwell Corporation Japan, Uniwell specialised in the design, development and distribution of Uniwell EPoS systems for the hospitality, catering and retail markets.
However, following the announcement that Uniwell Systems UK had been placed into administration, many traders were left wondering who would be able to support and maintain their existing Uniwell EPoS Systems.
Here at North West Business Machines we have a wealth of experience installing and supporting Uniwell EPoS Systems, in fact, when Uniwell first began operating in the UK, North West Business Machines were their first established UK dealer.
Such was the popularity of the Uniwell brand, that a new buyer came in, after only a few weeks of Uniwell having gone into administration. Having installed and supported Uniwell EPoS Systems for over 20 years, North West Business Machines have built up an impressive portfolio – supplying, installing and supporting just about every Uniwell product.
Not only this, here at North West Business Machines we have proudly installed many Uniwell systems for high profile, multi-site customers including GMP, Funny Girls, Odd Bar and Bolton College – further cementing our reputation as experts in the field.
<div class="features">
<div class="features_mid">
<h3>Models we can support:</h3>
<ul>
<li>Uniwell ECR’s</li>
<li class="features_pad">Uniwell NX 5400</li>
<li>Uniwell LX 5600</li>
<li class="features_pad">Uniwell SX 705/705</li>
<li>Uniwell SX 7500/7505</li>
<li class="features_pad">Uniwell SX 800/805</li>
<li>Uniwell SX 8500/8505</li>
<li class="features_pad">Uniwell Touchscreens</li>
<li>Uniwell TX 850</li>
<li class="features_pad">Uniwell TX 870</li>
<li>Uniwell TX 875</li>
<li class="features_pad">Uniwell DX 890</li>
<li>Uniwell DX 895</li>
<li class="features_pad">Uniwell DX 915</li>
<li>Uniwell Printers</li>
<li class="features_pad">Uniwell TP 422</li>
<li>Uniwell TP 522</li>
<li class="features_pad">Uniwell TP 822</li>
<li>Uniwell TP 832</li>
<li class="features_pad">Uniwell TP 922</li>
<li>Uniwell TP 932</li>
</ul>
</div>
</div>
NWBM are more than able to continue to support and assist any business with Uniwell hardware that requires help either with programming or repairs. For more information, or a quote please contact us on 01254 881177.
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Need support for your Uniwell EPoS System? NWBM has it covered!

<img decoding="async" class="alignright size-full wp-image-1685" title="NRB Show 2012" src="https://www.nwbm.co.uk/wp-content/uploads/2012/01/nrb.jpg" alt="NRB Show 2012" width="317" height="164" />
The best trade show for the hospitality sector is back! The Northern Restaurant and Bar Show will be held at Manchester GMEX on 12th and 13th March 2012. Each year the event attracts thousands of Northern hospitality professionals to the show, each looking for inspiration, ideas and new suppliers – particularly in the food and drinks industry.
North West Business Machines are no stranger to this show; this year marks our eleventh, yes that’s right, our eleventh year at the show! The Northern Restaurant and Bar Show is an invaluable opportunity for those in the hospitality sector to benefit from meeting top suppliers, seeing chef demonstrations and not forgetting of course, the chance to mingle with like-minded colleagues and peers.
This year Anthony, Edwin and Stewart will be demonstrating a range of fantastic hospitality products, including:
<ul>
<li>Touchscreens</li>
<li>Handhelds</li>
<li>Loyalty Software</li>
<li>Back Office Software</li>
<li>And iPod/iPad compatible products</li>
</ul>
The Northern Restaurant and Bar Show is a fantastic opportunity for us to catch up with our existing customers, as well as giving us the chance to meet with new customers who come and visit our stand. (our stand number is 508, in case you were wondering!)
So don’t miss out, come and see us at The Northern Restaurant and Bar Show this March.
Did we mention you can find us at stand 508?!
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NWBM are at Northern Restaurant & Bar Show 2012!

Government consultant Mary Portas’ independent review into the state of Britain&#8217;s high streets and its towns centres have been widely welcomed by retailers who feel let down by the Government.
In her report, Mary Portas claims that retailers have reached ‘Crisis Point’ and are likely to ‘disappear’ without decisive action. Her report outlines several measures, which she feels will pull the High Street out of its current downward spiral. Her recommendations include plans to cut red tape and offer more incentives for town centre development including making it easier to set up markets.
Vacancy rates in market towns have doubled in the last two years as stores have closed down due to the economic downturn. This year alone an estimated 20 shops have closed every day across the country. One in seven shops on UK high streets currently stand empty, although in some towns as many as four in ten shops are vacant.
Here at North West Business Machines, we feel strongly about our high streets. They are the life blood of our communities and are fundamental to our societies. Whilst online shopping, super-supermarkets and out of town retail parks are convenient, they have drained the traffic and shopping trade from our town centres.
Online retailing has opened up a huge market for many retailers, and it’s important that retailers adapt to the changing habits of the consumer. By using online as both a channel for engagement and a way for consumers to research products in-store, retailers can drive footfall and target customers with relevant promotions, updates and discounts that can be redeemed in store. <a href="https://twitter.com/#!/NWBM_Epos">Twitter</a> and <a href="https://www.facebook.com">Facebook</a> are also playing an increasingly important role and, used both online and in-store, can build brand awareness and loyalty.
<a title="Ecommerce Integration" href="https://www.nwbm.co.uk/epos-systems/">Epos Connect</a> from North West Business Machines removes all the stumbling blocks of having to manage multiple channels. Your business’s stock, sales and finances can all be controlled from one central area – removing the hassle of managing two systems and stock files. This will vastly reduce man hours and staff overheads. <a title="Ecommerce Integration" href="https://www.nwbm.co.uk/epos-systems/">Epos Connect</a> allows for seamless integration of your website and streamlines all your business processes freeing up your time to concentrate on what matters – growing your business.
There are still tough times ahead for many town centres across the UK and how the nut is cracked is not quite clear, but better integration between online and offline is a must if retailers are to succeed.
To find out more about how North West Business Machines can help you engage with more customers through online integration contact North West Business Machines on 01254 881177.

British High Streets have Reached Crisis Point

As a customer for the past 20 years, I have been extremely satisfied with the services you have provided. Our latest Epos system North West Business Machines installed has been extremely useable and durable. It has fully satisfied our business needs. It enables us to serve our customers quickly and productively as time and motion is essential behind a busy bar. We are able to keep a competent check on our stock levels and even determine our best selling brands.
I have been especially impressed with the level of customer service received from your personnel whenever it has been needed and have found the system good value for money as indicated initially from your sales representatives.
I would like to take this opportunity to thank NWBM for the many years of excellent service and will certainly continue to use and recommend your company.

Privelege Nightclub

The latest ‘Taste the Nation’ survey has found that British consumers are going out to eat and drink more than ever.
The Taste the Nation survey charts the eating and drinking habits of 3,000 adult consumers from across the country. The survey takes into consideration every time they buy food or drink from a restaurant, club, pub or coffee/sandwich shop. The results of the survey are great for the hospitality industry – they reveal that consumers are going out to eat 12% more often than 6 months ago (13% more often in the North!)
Despite the recession the hospitality industry seems to be bucking the trend – these latest findings show the continuing resilience of the hospitality market, and reflect the importance of this sector to the UK economy.
It’s important that businesses within the hospitality sector take advantage of the trend and continue to encourage consumers to visit them. More than ever, consumers are looking for the best deal and are taking advantage of special offers, discounts and vouchers.
North West Business Machines hospitality epos systems include features which make special offers really easy to implement and manage. Timed Price Level shifting allows hospitality businesses to set up happy hours, early bird pricing and more all at the touch of a button. Not only this, we also offer the option of ‘customer loyalty’ – your customers can earn points the more they visit you. These points can then be redeemed against food/drink within your business.
Being innovative, and giving your customers added value in the form of happy hours, loyalty points etc helps encourage customers to return time and time, and also is great for customer satisfaction!
To find out more about our hospitality epos systems, or to book a demo then call us today on 01254 881177.

Consumers bring boost to hospitality industry

With online sales growing at an unprecedented rate it’s more important than ever that retailers seriously consider adopting a ‘multi-channel’ approach to their business.
A recent study by Sterling Commerce revealed that 80% of consumers want a choice of shopping – i.e. they want their retailers to offer them a variety of shopping options – in-store, online and over the telephone. This is backed up by further research by ComStore, which found that 97% of consumers expect a seamless shopping experience – both offline and online.
Around 50,000 high street units are empty, and if the current trend continues it is predicted that a quarter of non food retail outlets in the UK could be empty by 2020. The message is clear – if the High Street is to survive retailers need to be flexible, and focus on adapting to changing buying habits and adopt a ‘bricks and clicks’ retail business model.
Epos Connect from North West Business Machines makes adapting to these needs a smooth and stress free process. Epos Connect seamlessly links your epos system to your ecommerce website, allowing you to streamline your business operations and give consumers a flawless shopping experience.
Having already integrated many till systems to ecommerce website we’ve found that Epos Connect removes all the usual stumbling blocks of having to manage multiple channels. Your business’s stock, sales and finances can all be controlled from one central area – removing the hassle of managing two systems and stock files. This will vastly reduce man hours and staff overheads. Epos Connect allows for seamless integration of your website and streamlines all your business processes freeing up your time to concentrate on what matters – growing your business!
To find out more about integrating your till system to your ecommerce website then call us today on 01254 881177.

Research shows retailers need to be more ‘multi-channel’

Bargain hunters at a Walmart store in L.A. were injured when a fellow shopper attacked them with pepper spray as the doors opened on the USA’s biggest shopping day – Black Friday. The culmination of a busy store, the current economic climate and the need to seek out a bargain can all lead to customer stress. Reducing this stress is key to ensuring a satisfying customer experience.
Nobody likes to queue up, and your customers are no exception. At your busiest times you need the peace of mind that your staff are using the quickest epos software, allowing them to handle transactions quickly and efficiently – reducing long waiting times and frustrated customers.
Recent research by Barclays highlighted that two fifths of UK customers refuse to queue for longer than 2 minutes, and a whopping two thirds regularly abandon purchases due to length of wait. With retailers expecting record numbers of customers this Christmas, many shop owners will be seeking methods of speeding up the sales process to eliminate queues and improve the shopping experience of their customers.
<ul>
<li>Contactless PaymentsUsing contactless payments reduce payment times by a third. With ever more sophisticated customers demanding speed and simplicity when paying for goods and services, contactless payment solutions offer the perfect way to not only improve the customer experience, but also help your business generate more business. Ideal for sectors where the average spend is less than £10 – Contactless Payments are convenient and quicker for the customer which leads to increased satisfaction, and satisfied customers are more likely to return to your business.</li>
<li>Integrated Chip and PinOur Integrated Chip and Pin solutions reduce the time your customers spend waiting in queues – greatly increasing efficiency at the point of service and maximising sales opportunities. Not only this, your customer’s experience in store will be improved by reducing waiting time for bills and receipts.</li>
<li>Epos SupportWe know that your epos system is an often indispensible part of your business. Through our vast experience and wealth of knowledge we aim to ensure that if you need support, your systems will remain operational with minimum disruption.</li>
<li>Fast &amp; Accurate ScanningServe many more customers in a shorter space of time with our intuitive epos systems, fast and accurate scanning means customers spend less time waiting in queues, reducing the associated stress and frustration.</li>
</ul>
Here at NWBM, we know that no two businesses are the same – our systems are completely modular and can be tailored to suit your exact needs and requirements. To find out how you can reduce queues this Christmas, or for any advice on epos installation then please don’t hesitate to contact us on 01254 881177.

Avoid a repeat of Walmart’s black “pepper” Friday with our fast, intuitive epos systems.

A customer for over 15 years, Inns &amp; Leisure is a thriving company operating in the leisure industry. They have 32 outlets, including pubs, clubs and restaurants of which 10 are managed houses and 22 are tenancies.
Mr Ray Fisher is Administration Manager of Inns &amp; Leisure and this is how he described their situation in 1996. 
“At the time each of our outlets were using individual tills and whilst we felt they were good enough to do the job it was taking 7-10 days to compile accurate management information on sales, stock and promotions, and we felt we weren’t taking advantage of the technology that was available. We needed to move with the times and become more sophisticated in order to compete with the big breweries.”
“Now our EPoS system is fantastic. We feel we have control. We have all management information within hours of closing time. We can change prices every 24 hours if we wish, we know which promotions are working and which aren’t and we have instant access to stock levels. We even know our daily profit margins. We have knowledge, control and the ability to make better decisions, quicker, all done centrally at head office.”
I talked to Stewart Mahon at North West Business Machines and I was impressed. From the beginning they took the time to understand our business. They realised what we needed and held our hands throughout the process. They have not only installed the systems but have such a high level of backup service that they’re on call 24 hours, seven days a week. They also undertook all staff training with such diplomacy that not once in our relationship have any of our staff felt belittled by our lack of knowledge.
The efficiency of the business has increased dramatically. We now work smarter not harder and we have experienced an 80% increase in successful performance in our day to day disciplines. Staff confidence has also risen sharply.
The system has taken away time consuming manual administration allowing management to spend more time on customer service. We have reduced stockholding, stock errors and fraud.

Inns and Leisure

NWBM have always given outstanding customer service, they offer true 7 day on site service which is invaluable in my sector. Their advice when deciding on the specification for a system is always realistic and practical and their technical help when required is second to none. I would recommend their company wholeheartedly.

All in One Garden Centre

We have now dealt with the people at NWBM for almost a year and I am 100% convinced that they were the right choice – yes the software is good, yes the implementation worked, yes they keep it on-line as much as any system can be but the real testament to the organisation is that they are real people. They worry about our system if there are problems with it, they call to check it is alright, they come at all hours to sort out issues, they are nice people to deal with – they care. If you ask me you can trust them to give you a decent system – if you don’t believe this marketing gumph – please call me to check Simon Barnes, Managing Director, Bashall Barn Ltd 07702166413.

Bashall Barn

Huntley’s have worked closely with NWBM over the last few years during what has been a developing period for our business. As the business grew there became an obvious requirement that we needed technical support and It has been reassuring to know that NWBM are efficient, cost effective and their advice has been invaluable to us. We have purchased scales and other goods from them and the turnaround has always been impressive. We would be more than confident to recommend them to any other business.

Huntleys

Christmas can be a stressful time –last minute preparations along with struggling to find the ‘right’ gift for a friend or loved one can all lead to pressure and undue stress.
New research from the University of Oxford reveals that this stress could lead to consumers avoiding certain stores over the Christmas period. After studying how consumer mood affects behaviour, a marketing expert from the University of Oxford concluded that stressed out consumers will avoid overly upbeat salespeople and retail stores holding Christmas celebrations. The contrast between the customers stressed out mood and the atmosphere in the store leads consumers to feel worse and less willing to purchase.
There is little doubt that this behaviour will adversely affect retailers sales leading up to Christmas – they may see less footfall resulting in a decline in sales. Research shows there are a number of things retailers can do:
<ul>
<li>Reduce queues in storeOur Integrated Chip and Pin solutions reduce the time your customers spend waiting in queues – greatly increasing efficiency at the point of service and maximising sales opportunities. Not only this, your customer’s experience in store will be improved by reducing waiting time for bills and receipts.</li>
<li>Rethink the musicThe research from the University of Oxford shows that the music you have in store can have a profound effect on how consumers feel. Instead of blasting out cheesy Christmas anthems, consider a more mellow classical Christmas melody.</li>
<li>Tone down the decorationsRather than garish reds and bold golds, consider blues, silvers and whites which are shown to be more relaxing for the customer.</li>
</ul>
The research shows that subtle changes as above can lead to a customer to feel more positive and less stressed. For more information on using Integrated Chip and Pin to reduce queues in your business and maximise your profits call us on 01254 881177.

Retailers risk turning off stressed festive shoppers

We’re proud to have installed the 17 epos checkout terminals at Booths newest store in Penrith. North West Business Machines have worked closely with E.H Booths for over 30 years, helping to develop their retail epos systems from basic electronic cash registers to the state of the art retail epos terminals they have today.
The competition in the supermarket sector is fierce, so it was vital that Booths Penrith store had fast, reliable and accurate Epos Systems which deliver day after day. All our retail epos software is user friendly and easy to customise, with flexible and powerful reporting and management information facilities. Our focus here at North West Business Machines, is always to deploy quality, reliable retail epos systems that are easy to use and provide good value for money.
The 20,000sq ft Booths Penrith store, which opens its doors on the 15th November 2011, will be the 28th store operated by the company. North West Business Machines have installed their 17 epos checkout terminals, as well a state of the art till in Booths new ‘cafe concept’.
The new store showcases The Booths Cafe – a new concept for Booths which places a strong emphasis on freshly prepared food. The store also includes various ‘eco-friendly’ features to minimise its impact on the environment including a heat recovery system, advanced refrigeration system and rain harvesting – used to flush toilets.
Our retail epos systems are modular so can be tailored to suit your exact needs. For more information about our retail epos systems, please contact us on 01254 881177.

NWBM are Proud to Have Installed 17 Epos Terminals at Booths Penrith

On October 19th, E. H Booths &#8211; the Lancashire based food retailer – opened their first urban store concept in MediaCityUK, Salford Quays.
From humble beginnings starting with just one small shop in 1847, the opening of Booths urban store in MediaCityUK marks the family’s 27th store! North West Business Machines installed 13 Epos checkout terminals at the Booths MediaCityUK store.
The two story shop in Media City provides a wide range of food and groceries, as well as an excellent range of alcohol! Booths are committed to working with suppliers in the 4 counties they operate in – Lancashire, Cheshire, Cumbria and Yorkshire, meaning that the vast majority of their fresh food is sourced locally. In fact, seasonal salt marsh lamb from Morecambe bay is just mouth wateringly delicious!
North West Business Machines have worked closely with E.H Booths &amp; Co. Ltd for over 30 years – in this time we have developed their Epos Systems from basic cash registers to the state of the art, cutting edge terminals they have today.
All our retail Epos Software is user friendly and easy to customise, with flexible and powerful reporting and management information facilities. Our focus is to deploy and support efficient, high quality, reliable products that are easy to use and provide good value for money. Understanding the retail market and each individuals business needs is key to providing solutions that work for you.
Whether your business interests lie in fashion, beauty, DIY, craft, pet stores, furniture or furnishings, our epos solutions have the right mix or features to satisfy your business needs. Since we established in 1971 we’ve worked closely with many types of retailer, understanding their trade and providing the right range of products for that market place. We have a lot of experience in these sectors; this, coupled with the right product make North West Business Machines the right partner for your business.
For more information on our retail epos systems then call us on 01254 881177

NWBM Install 13 Epos Terminals at Booths First Urban Concept Store

North West Business Machines are proud to have installed 6 flawlessly running Epos Systems, all linked to the sQuid cashless solution at Ullswater Community College. This is the 3rd college we’ve teamed up with sQuid.
Cashless catering enable users to have their transactions, account details and balances electronically recorded and stored on a single central driver. Money is loaded onto an account and credits can be redeemed against purchases. NWBM linked 6 epos sytems to the sQuid cashless solution at Ullswater Community College – sQuid is an ideal payment network for cashless catering environments.
Integrating their epos systems to the sQuid cashless solution enables students to top up their card with funds – so that they can pay for lunches and snacks at the college canteen. The installation and integration was a complete success, all 1400 students were served breakfast and lunch within a very small window of time.
Our cashless catering systems are packed with useful features to increase security and speed of service – including Free Meal Entitlement, Daily Spend Limit by Customer Group, Automatic Discount Trigger, Tax Shift for when you have to add VAT to a transaction and much more.
If you would like to learn more about our cost effective cashless catering systems then call us now on 01254 881177.

Cashless Catering at Ullswater Community College

Thanks for visiting North West Business Machines. As you may have already noticed, we have a brand new website!

It has always been our mission to give our customers a positive experience when contacting us whether by visiting us online, on the phone or at our offices. The web is a fast paced world and we felt it was time to update our website design.
We&#8217;ll be keeping you up to date on all our latest news, posting our take on the latest Epos Industry movements and legislation, informing you about upcoming Epos and Industry relevant tradeshows and just generally sharing information that we think you might find interesting!
We hope you enjoy our new website and we welcome your feedback.

Stay up to date with our latest news and advice

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Social Distancing Solutions for the Hospitality Businesses

Keep your business safe from COVID-19 with integrated chip and pin

What is the way forward following the COVID 19 pandemic restrictions affecting the hospitality industry?

Modern EPoS System for Popular Blackburn Pub

The importance of good after-sales service

Are you prepared for Making Tax Digital?

EPoS System Configuration - Why is it so important?

New EPoS System for Bury Italian Restaurant

Social Distancing Solutions for the Hospitality Businesses

Keep your business safe from COVID-19 with integrated chip and pin

What is the way forward following the COVID 19 pandemic restrictions affecting the hospitality industry?

Modern EPoS System for Popular Blackburn Pub

The importance of good after-sales service

Are you prepared for Making Tax Digital?

EPoS System Configuration - Why is it so important?

New EPoS System for Bury Italian Restaurant